ecobee Smart Doorbell Camera (Wired) - HQ5549

ecobee HQ5549 Smart Doorbell Camera (Wired)

Hardwired for a reliable view, no matter the weather.

The smart doorbell camera that sees what others can’t.

A better view of what’s happening at your door, right from the ecobee app.

Features

• See more of what really matters at your door.
  Our expansive 175° vertical field of view lets you see more, like packages pushed up against your door. Smart Focus pans the view to show visitors more clearly.
• Get every detail, day or night.
  Powerful sensors let the camera display color images longer as the sun goes down, and allow for high quality images in full darkness for peace of mind all night.
• Designed to withstand the test of time for always-on security.
  Smart Doorbell Camera is built without batteries so it can handle extreme temperatures, and backed by an industry-leading warranty.
• Smarter alerts, fewer unnecessary notifications.
  Smart Detection, powered by multiple layers of intelligence and advanced radar verification, means you only get notified for people and packages*, so your phone doesn’t send false alerts from passing cars or blowing leaves.
  • *Package detection requires ecobee Smart Security subscription.
• Answer the door from anywhere.
  Get notified when you have a visitor, and greet them using two-way talk, right from the app.
• Connect your ecobee home.
  • Check in live.
    Never miss a visitor or be surprised by who's at the door, and check in live from your Smart Thermostat Premium.
  • Chime in for a whole home experience.
    Hear your doorbell chime through your speaker-enabled ecobee devices so you'll never miss the door.
• Integrations that make life easier.
  • Works with Alexa
  • Apple HomeKit

See more at your door, day and night.
Get the full picture with an expansive field of view and only receive alerts that matter to you, with no false alarms. Smart Doorbell Camera is built to withstand extreme weather, so your home is always protected.

• View
  • Impressive head-to-toe field of view
    Some other smart doorbells can see people as they approach but have a limited vertical field of view so they miss packages left on the ground. ecobee has an expansive 175° vertical field of view so you can see deliveries right up against your door.
  • Enhanced low light performance
    Powerful sensors make use of ambient light to allow the camera to depict color detail longer into the evening for a fuller picture. This also allows the camera to capture a high-quality image in darkness, so you’re get peace of mind throughout the night.
  • Smart Focus
    Smart Focus recognizes when a person enters the frame and automatically pans and zooms to keep them in view without reducing the 1080p quality of the video. An intruder or guest will be kept in the center of the frame so you’ll get the full view of what’s going on at your door.
  • Cinematic HD Video 
    Full HD resolution with HDR ensures a crystal-clear image, so you don’t miss any important details.
  • Smart Detection for enhanced precision
    With advanced detection of visitors and packages*, Smart Doorbell Camera gives you notifications that really matter. Our alerts are thoughtfully designed to bring total peace of mind, and won’t interrupt your day for movement in the background.
    • *requires ecobee Smart Security Subscription to unlock package-detection feature.
• Reliability
  • Weatherproof design
    Built to work in heat, cold, rain, or snow. Smart Doorbell Camera is designed without batteries to withstand extreme weather with IP65 waterproofing and dust protection and can operate between -25°C/-13°F and 45°C/113°F.
  • Epic durability. Beautiful design.
    Smart Doorbell Camera has been beautifully designed and rigorously tested to last and help protect your home for up to ten years.
  • Stay connected
    Reliable 2.4 and 5Ghz Wi-Fi connectivity, so you’ll never miss a thing.
  • Software updates
    Smart Doorbell Camera will get automatic software upgrades including access to the newest features, even years down the line.
  • Worry-free warranty
    Industry-leading 3-year warranty.
• Detection
  • Next level Smart Detection 
    ecobee combines the power of advanced radar verification and computer vision to deliver more accurate detection. That means you get the notifications that matter to you and fewer false alerts.  
  • Smart Focus
    Smart Focus recognizes when a person enters the frame and automatically pans and zooms to keep them in view without reducing the 1080p quality of the video. An intruder or guest will be kept in the center of the frame so you’ll get the full view of what’s going on at your door.
  • 24/7 coverage at your front door
    Smart Doorbell Camera monitors your home day and night for better protection and better peace of mind.
  • Set your own Activity Zone
    Customize the area where the camera will detect motion, for reduced false alarms and real insights.
  • Rich notifications requires eSS subscription to unlock below feature*
    Your notification will include an image or video that pops-up on your device(s) instantly, so you can decide if you need answer.

  Whole home

  • One app for all ecobee experiences
    See who’s at the door, get alerts on the unexpected opening and closing of any doors or windows, adjust the temperature at home and so much more - all from one app.
  • Seamless Integrations
    Pair with your favourite systems like Alexa and Apple HomeKit.²
  • Answer the door from anywhere 
    Use two-way talk to answer your door and talk to your guests from anywhere.
  • Live view on Smart Thermostat Premium
    Smart Thermostat Premium owners can seamlessly connect to the Smart Doorbell which becomes a new window to the front of their house. Smart Thermostat Premium can be configured to trigger a customizable doorbell chime, remotely answer the door, present a live stream of the camera, and facilitate two-way talk.
  • Whole home chime
    Hear your doorbell from anywhere in the house, projected through any Alexa- or HomeKit-compatible speaker, ecobee thermostat or camera, and even your phone.
  • Works with ecobee sensors
    Upgrade your protection and energy savings with ecobee sensors. Extend security throughout your home with sensors that detect motion, entries, and exits. Plus, add an award-winning ecobee smart thermostat to your system to save energy and keep your home the perfect temperature.
• ecobee Smart Security
  • Two-month free trial
    Get two free months of ecobee Smart Security automatically when you register your doorbell camera.
  • Rich notifications
    Your alerts will include a video clip that shows you what’s really going on at your front door.
  • Smart Detection for enhanced precision
    With advanced detection, Smart Doorbell Camera can tell the difference between visitors and packages waiting at your door.
  • Smart motion and entry alerts
    Get a notification if your door or window is opened when the system is armed.¹
  • 30-day video clip storage
    Automatically records events as clips and stores them for 30 days so you won't miss a thing.  
  • Pause when doors or windows open
    Automatically pauses your heating or cooling to prevent wasted energy when a door or window is left open for more than 5 minutes.¹
  • Door lock integration
    Allow trusted guests into your home right from your phone or thermostat. Works with any Yale or August Wi-Fi smart lock.
  • Automated Siren
    A siren will automatically sound when the system is triggered.
  • Professional monitoring for complete peace of mind 
    Sleep easy knowing your home is monitored 24/7 by our partners at RapidSOS. With a direct line to emergency services and submitted video evidence, your 911 response time can be reduced by minutes. Plus, save up to 10% on your home insurance cost with the upgrade that pays for itself. 
• Install
  • Uses existing wiring  
    If you already have a wired doorbell, your home should be compatible with ecobee Smart Doorbell Camera. Use our compatibility checker or reach out to support to ensure your home is ready.
  • Customizable mounting 
    Fits almost any home configuration and comes with our adaptable mounting plates and 175-degree field of view. 
  • Helpful support  
    We back our products with help from our dedicated customer support team, seven days a week. 
  • Professional installation available
    Call an ecobee pro to help with your installation.
• Privacy
  • We believe your data belongs to you 
    We keep your privacy at the center of our products: we will never sell or misuse your data.  
  • Two-factor authentication 
    Our two-factor authentication system ensures that your private information is kept secure.   
  • On-device processing and end-to-end video encryption 
    Unlike the leading competition, Smart Doorbell Camera securely processes your video feed on-device, which helps us deliver faster alerts and better privacy by sending less footage to the cloud.

  Sustainability

  • Our products are engineered to last in your home, not a landfill
    At ecobee, we reject planned obsolescence by building smart products that last.
    The average lifespan of an ecobee thermostat is over 10 years, and 4x longer than that of a smartphone. Smart Doorbell Camera will get automatic software upgrades including access to the newest features, even years down the line.
  • Sustainable and ethical supply chains
    ecobee is a member of the Responsible Business Alliance (RBA), a non-profit coalition dedicated to improving social, environmental and ethical conditions in global supply chains. We hold our manufacturing partners and suppliers to this standard.
  • *Join the ecobee movement *
    So far, ecobee’s products have delivered over 27.8TWh of energy savings and reduced emissions, which is equal to taking all of the homes in Los Angeles off the grid for a year. Our Social Impact programs like Better Tomorrow and Donate Your Data are designed to help communities. The more we grow, by operating interconnected devices that are built to last in your home, the more we can perpetuate our Planet Positive mission for a healthier planet and society.

Footnotes:

• ¹ Requires SmartSensor for doors and windows and ecobee Smart Security Subscription.
• ² HomeKit Secure video is not supported.