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Abt Customer Reviews

We Always Say Yes to Any Reasonable Request

Great service.
Ignacio D.
06/11/2025
5 out of 5 stars
Polite young gentlemen, quick service, arrived slightly early. Just perfect!
Jacquelyn B.
06/11/2025
5 out of 5 stars
Excellent service, speedy installation, the team was respectful about shoe coverings/vacuuming dust from installation. I also appreciate the scheduling flexibility provided - after completing the order a family fell ill and then passed away. The ABT staff were gracious and helpful when I had to reschedule twice.
Rebecca W.
06/11/2025
5 out of 5 stars
Done quickly and guys were friendly. They had to put up with a barking dog the whole time!
Cassie R.
06/11/2025
5 out of 5 stars
Thank you for your quality service.
Anna R.
06/11/2025
5 out of 5 stars
Delivery personnel were great! Efficient, polite and helpful.
Robert K.
06/11/2025
5 out of 5 stars
The team was very communicative and helpful.
Suzanne M.
06/11/2025
5 out of 5 stars
Top-notch service all around. The delivery was prompt, on time and efficient according to the tenant who received the refrigerator.
Stephen C.
06/11/2025
5 out of 5 stars
The gentleman who delivered my dishwasher were quick and efficient and explained what they needed for the install. They also pointed out a small dent in the front panel which I might not even noticed for several days and they suggested I could receive a small discount because in the damage on my brand new appliance but si far the manager or management at ABT has not reached out or followed through. This I really didn’t appreciate. So, the delivery guys were great but the company…not so great in follow up.
Janice M.
06/11/2025
5 out of 5 stars
No issues whatsoever
Benjamin B.
06/11/2025
5 out of 5 stars
Service was great! My TV was professionally mounted and the technician explained everything he could. This was installed in a new house without out existing internet service. Technician provided a tech support number if I require assistance once AT&T installs my new router tomorrow. So far thoroughly satisfied.
Michael P.
06/11/2025
5 out of 5 stars
Information about our order was timely and accurate. The product was delivered exactly when promised. Excellent customer service! Product was not widely available, yet Abt was able to provide it to us.
Charmian P.
06/11/2025
5 out of 5 stars
Excellent and very clean work
Abdul O.
06/11/2025
5 out of 5 stars
Everything arrived in fine shape.
Bob P.
06/11/2025
5 out of 5 stars
Delivery team was excellent. They notified of their ETA and updated when they were within a half hour of my home. They were polite, helpful and left no mess in their wake. Outstanding service!
Angela J.
06/11/2025
5 out of 5 stars
Actual Delivery went well but did not receive any delivery updates after initial email stated I would hear more in 24 hours.
Boyd C.
06/11/2025
5 out of 5 stars
rep was fantastic and extremely practical. I felt like I was engaging with a more tech experienced version of myself. Sometimes the testosterone is so high it feels like your entering the bull pen and you need to watch your backside but not this time. Super sincere and in the moment. Perhaps it was because it wasn't busy.
Steven H.
06/11/2025
5 out of 5 stars
The delivery guys were great. Fast, clean and pleasant. Only suggestion is to have the delivery guys text or call if they are delivering outside the time given in the email. Our time was 4-7 pm and we were just going out for a late lunch at ~1:45 and the truck shows up. Almost a time waster for both of us. Not a major goof, just a suggestion.
Donna S.
06/11/2025
5 out of 5 stars
Early delivery, easy unpack ty
Neal A.
06/11/2025
5 out of 5 stars
Delivery was ahead of scheduled window—which was great! Edward and his partner did a fantastic job with delivery and installation! Edward’s communication was spot on too. We’ve bought several appliances from Abt and keep coming back because they have good selection, great service and great employees—thank you!!
Debra W.
06/11/2025
5 out of 5 stars
The entire experience went smoothly from picking out the AC to purchasing extended service & delivery.
Ivette C.
06/11/2025
5 out of 5 stars
Abt was great from start to finish. The salesperson was informative but not pushy and was very patient. The delivery team was communicative, kind, clean, punctual, and took time to educate me. I will 100% be using Abt again in the future.
Linnea R.
06/11/2025
5 out of 5 stars
Drivers were punctual and very nice. Asked w where I wanted my dishwasher placed and took all the packing materials. Very happy!!
Leslie N.
06/11/2025
5 out of 5 stars
Great service as usual!
Joseph B.
06/11/2025
5 out of 5 stars
I had to make a change to the delivery location within minutes of placing the order and was concerned that it wasn't going to be changed, but IT WAS!!! They called and were in within the amount of time!! It was a seamless, effortless, delivery for us! Thank you!!
Julie L.
06/11/2025
5 out of 5 stars
Great service. Very efficient and delivered with care
Teresa D.
06/11/2025
5 out of 5 stars
all good
Eugene T.
06/11/2025
5 out of 5 stars
Timely delivered
Peter C.
06/11/2025
5 out of 5 stars
Yes the package was received and your delivery person was quite helpful in explaining some details regarding my next shipment that is arriving on 6/12.
Judith C.
06/11/2025
5 out of 5 stars
Delivery person was very upbeat. His name is Mario, if I recall. He loves his job and commented that he couldn't beat driving around on a beautiful day, listening to music, and delivering for Abt! It's nice to meet someone who likes his job.
Linda K.
06/11/2025
5 out of 5 stars
delivery to front porch was earlier than expected and item was delivered with care
Rob K.
06/11/2025
5 out of 5 stars
GREAT
Frederick S.
06/11/2025
5 out of 5 stars
They arrived in the early part of the window provided and they did the install without any issues and cleaned up everything afterwards. You have a good team there.
James L.
06/11/2025
5 out of 5 stars
The part that we needed/ordered...which was an easy process...was perfect for our needs. Turnaround time (order to delivery) was fast! Thank you!
T S.
06/11/2025
5 out of 5 stars
Your team did a phenomanol job! Can't be happier with the service they provided!
Bob Z.
06/11/2025
5 out of 5 stars
Very professional. Great team.
Carol M.
06/11/2025
5 out of 5 stars
The sales staff (Agnes / Sabino), amazing and professional, took the time to explain every step of the process. The delivery was on time and professional. The team (Hector, Mike, and Kyle) was clean, careful, and professional throughout the installation.
James K.
06/11/2025
5 out of 5 stars
Outstanding tech advice from sales advisor Russ Anzalone. Great advice steering us toward a Miele vacuum.
John P.
06/10/2025
5 out of 5 stars
Jeremy and David did an excellent job of installing our new kitchen appliances. They removed the old appliances and carefully unpacked each new one, bringing them up to the kitchen. A new gas line was installed for the stove, new water and electric for the dishwasher, and new water line for the refrigerator. They also did a nice job of cleaning up all packing material for haul away, even in the rain! Thank you.
Tim W.
06/10/2025
5 out of 5 stars
Excellent communication. Friendly, helpful and timely install. Tech also reviewed operational info and features on the dishwasher. Top notch service as always! Thank you.
Mary S.
06/10/2025
5 out of 5 stars
Fabulous service from start to finish! They were on time, efficient, polite and the microwave looks great and works perfectly. Best service ever!
Karen D.
06/10/2025
5 out of 5 stars
Mike and Miguel worked hours of OT to get a difficult wiring issue solved. Their commitment speaks volumes about the superiority of Abt service
Sherman K.
06/10/2025
5 out of 5 stars
Excellent service. On time, fast and easy to work with!!
Nicole P.
06/10/2025
5 out of 5 stars
great service and delivery
Jim D.
06/10/2025
5 out of 5 stars
You did great. Had the part in stock, shipped as you said it would be, and arrived on time.
Kurt S.
06/10/2025
5 out of 5 stars
The driver called me and said he would be at my house at a specific time and he was. He showed up exactly when he said he would be there. He was very courteous and I gave him a couple of delivery instructions which he fully complied with.
Mary E.
06/10/2025
5 out of 5 stars
The whole experience has been fantastic from the quote to the great team that arrived to install my new AC. They were prompt, friendly, and professional. Thank you!
Alyson B.
06/10/2025
5 out of 5 stars
Very professional and knowledgeable
Elaine L.
06/10/2025
5 out of 5 stars
Everything went smoothly in our delivery. The delivery men were great. They did a great job. We felt very comfortable with their work.
Art C.
06/10/2025
5 out of 5 stars
Great!
Jounghoon H.
06/10/2025
5 out of 5 stars
Very quick shipping and the product was very packaged and protected. Thanks!
William D.
06/10/2025
5 out of 5 stars
Fast delivery.
Tim N.
06/10/2025
5 out of 5 stars
worked well
Frank S.
06/10/2025
5 out of 5 stars
Quick and efficient service.
F. J.
06/10/2025
5 out of 5 stars
The installation team was top notch.
Michael G.
06/10/2025
5 out of 5 stars
I wasn't home for the delivery, but my husband was very pleased.
Amy S.
06/10/2025
5 out of 5 stars
item received in good order. i can make toast again! thank you.
Michael J.
06/09/2025
5 out of 5 stars
They were very courteous ,communication was very good, they called to let us know when they would arrive and they got here on time.
Sandra M.
06/09/2025
5 out of 5 stars
No complaints.
Liza H.
06/09/2025
5 out of 5 stars
Miguel Gutierrez and his partner have delivered here before and always do a great job!! Thank you.
Vlad C.
06/09/2025
5 out of 5 stars
Great service as usual. Love Abt
Colleen B.
06/09/2025
5 out of 5 stars
Chris was truly amazing during the delivery process. Kudos to him for being so patient and professional. We are pleased with his services.
U.s. D.
06/09/2025
5 out of 5 stars
All was good.
Aviel V.
06/09/2025
5 out of 5 stars
Service was excellent from the pre- delivery phone call through competition of the service. It was the best delivery service we've had and the gentlemen were very quick, courteous, and knowledgeable. Our hope is for them to know how appreciative we are for their service and that we're a lifelong Abt customer now!
Wesley O.
06/09/2025
5 out of 5 stars
Excellent, professional service!
Mary S.
06/09/2025
5 out of 5 stars
The delivery process was excellent. The guys that made the delivery were diligent and they made sure the dishwasher was installed perfectly. Will definitely use them again.
Delores J.
06/09/2025
5 out of 5 stars
Will and his assistant were courteous, knowledgeable, and extremely hard workers. Couldn’t recommend more highly.
Deborah C.
06/09/2025
5 out of 5 stars
Fast delivery. Toaster works great.
Louis D.
06/09/2025
5 out of 5 stars
Delighted with speed of shipment and price of product.
Janice B.
06/09/2025
5 out of 5 stars
Very fast delivery. I think it might have actually arrived early.
Carlos R.
06/09/2025
5 out of 5 stars
On time and placed where we needed it.
Bruce H.
06/09/2025
5 out of 5 stars
The delivery was fast and easy. The delivery team was very friendly and professional. They called to let me know they were coming and arrived on time. I am very happy with the experience.
Youth S.
06/09/2025
5 out of 5 stars
easy and reliable as always
Kerry M.
06/09/2025
5 out of 5 stars
Michael Clarke and Joe were awesome, very graceful and delivered it efficiently. Would like to have him next time we order anything from Abt
Gautam W.
06/09/2025
5 out of 5 stars
On time, super efficient and clean!
Kristen\andrew S.
06/09/2025
5 out of 5 stars
Delivery was great
Rachael F.
06/09/2025
5 out of 5 stars
The team that delivered the fridge were great. Friendly and component.
Jack L.
06/09/2025
5 out of 5 stars
The delivery crew had to negotiate a parade in town and did it with patience and humor! They were great!
Pat M.
06/09/2025
5 out of 5 stars
Great product, great quality, delivery was on time as described.
Ron M.
06/09/2025
5 out of 5 stars
Very impressed as to how fast my delivery came after ordering.
Peggy R.
06/09/2025
5 out of 5 stars
Great delivery and service!
Richard W.
06/09/2025
5 out of 5 stars
delivery and install men were fantastic , professional , polite , and a credit to your company
Roxanne W.
06/09/2025
5 out of 5 stars
Very polite, great sense of humor, put together the grill in minutes, asked me where it should be placed, gave me easy instructions for the first time used. Arrived on time, called me when 30 minutes away. Thank you.
Marly H.
06/09/2025
5 out of 5 stars
The sales associate was one of the best I’ve ever dealt with. The delivery of both purchases was flawless. I would highly recommend your company.
Paul S.
06/09/2025
5 out of 5 stars
very polite and considerate
William K.
06/09/2025
5 out of 5 stars
Had what I needed in-stock. Glad I kept searching until I came across your site.
Pedro D.
06/09/2025
5 out of 5 stars
I’m very pleased
Rick T.
06/09/2025
5 out of 5 stars
Good price,quality and service
Andy L.
06/09/2025
5 out of 5 stars
Delivery was on time and installation was fast and efficient.
Thomas K.
06/09/2025
5 out of 5 stars
Delivery and installation was top notch.
Tony W.
06/09/2025
5 out of 5 stars
Very impressed that an old mid west retailer had what I wanted - for a reasonable price. Delivery was well coordinated. The unit arrived undamaged and is installed
Jack V.
06/09/2025
5 out of 5 stars
Everybody was great. From my first phone call to the delivery men. Thank you very much, I am very happy with my new washing machine
Russ W.
06/08/2025
5 out of 5 stars
Great service
Kosta T.
06/08/2025
5 out of 5 stars
The service tech (Alex) was quick, thorough, informative and such a pleasant person. Alex takes great pride in his work, and the quality of work performed shows. He is an outstanding representative of Abt. Retain and compensate him well, he deserves it, and Abt is better for it. Thank you so much for a quality service job!
Bryce S.
06/08/2025
5 out of 5 stars
Helpful, knowledgeable, efficient people.
Linda F.
06/08/2025
5 out of 5 stars
absolutely perfect
James S.
06/08/2025
5 out of 5 stars
The bomb!!!!!!!!!!
Scott W.
06/08/2025
5 out of 5 stars
The team was very professional, calling ahead, verifying my order and completing the install quickly.
Philip T.
06/08/2025
5 out of 5 stars
Excellent delivery turnaround
Milena S.
06/08/2025
5 out of 5 stars
Marty and his colleague were quick, cheerful and professional. Really great guys doing a good job.
Corinne J.
06/08/2025
5 out of 5 stars