Microsoft Complete for Surface Extended Service Plan.
Get the most from your Surface device with extended hardware and accidental damage coverage, and two years of technical support.
- Microsoft Complete
for Surface ProMicrosoft Complete for Surface Pro provides extended coverage for your device and includes accidental damage coverage for two years. Also includes software and hardware support.
- Microsoft Complete
for Surface LaptopMicrosoft Complete for Surface Laptop provides extended coverage for your device and includes accidental damage coverage for two years. Also includes software and hardware support.
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Microsoft Complete
for Surface BookMicrosoft Complete for Surface Book provides extended coverage for your device and includes accidental damage coverage for two years. Also includes software and hardware support.
- Microsoft Complete
for Surface StudioMicrosoft Complete for Surface Studio provides extended coverage for your device and includes accidental damage coverage for two years. Also includes software and hardware support.
for Surface Pro
for Surface Laptop
for Surface Book
for Surface StudioPeace of mind.
Get extended hardware and accident damage coverage1 for your device—plus unlimited technical support—for two full years.
Empowering you to do more.
Take advantage of support from our Answer Desk specifically tailored to your needs, by phone, or online.
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Extended service
Your device is covered from breakdowns resulting from defects or malfunctions for up to two full years.
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Oops proof
Accidents happen, and that's okay. With Microsoft Complete, you get two years of accidental damage coverage—even from drops, spills, and cracked screens.1
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Anywhere care
There's no need to leave the comfort of your own home or office to get your questions answered. Microsoft Complete puts you in touch with Answer Desk experts right where you are.
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No more "what if"
With Microsoft Complete, you don't have to worry about "what if." Get peace of mind with two years of coverage for hardware damage1 and technical support.
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Keeps things running smoothly
Microsoft Complete lets you take advantage of other valuable in-store Answer Desk services to keep your device running at its best. Services include advanced PC tune-up, data recovery, and virus removal and protection.
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Personal training
Need help with Windows, Office, PowerPoint, OneDrive, or Excel? Or how to sync multiple devices? No problem. Microsoft Complete customers have access to unlimited in-store personal Answer Desk training sessions.
1 Accidental Damage from Handling (ADH) is limited to damage resulting from dropping the covered product, spilling liquid onto it or screen/glass breakage of product. For covered defects and/or AD damage, maximum of two (2) claims. Each claim is subject to a deductible as set out in the contract terms and conditions.
This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete terms and conditions and the information on this page, the Microsoft Complete terms and conditions supersede and apply; please click here for a copy of the Microsoft Complete service plan. Coverage is provided and administered by Northcoast Warranty Services, Inc. except as otherwise specified in the service plan. In FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, Lic. #03605. In TX: the Service Contract Administrator Lic. # is 651. None of the aforementioned parties are affiliated with any manufacturer.
Microsoft Complete for Surface, Surface Laptop, Surface Pro, Surface Book, or Surface Studio must be purchased at time of device purchase or within 45 days after purchase with device inspection at a Microsoft retail store. Fulfillment of technical support, in-store services, and device services are provided by Microsoft and not by any of the aforementioned parties.
For service plan support visit https://support.microsoft.com