Customers most agreed on the following attributes:
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
HR-22 receiver/dvr meets all my expectations, [...]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
This HD-DVR for Direct TV is so hard to find on the internet. I was really happy to find it on this website. Good price [...]. I hate to "rent" DVR's from Direct TV. I like to own my receivers! Definitely a good find!
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Using with a SWR system and did not need two coax for recording another program while watching a differnt one
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Great price for a Directv receiver, [...]
Receiver arrived in California two days after being shipped. Great customer service.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Able record more programs than most DVRs and you can watch one channel while recording on another.
Delivery was prompt, faster than expected and arrivd in good condition
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Only issue I had was that the card needed to be replaced. Other than that, it performs well and the clarity is really nice.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
It wasn't until I opened it that I realized I had leased the unit, not purchased it, and that it belonged to DirectTV. Otherwise, it works well.
Excellent service, delivered on time in perfect condition.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
good
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Overall, no issues with the product.
[0 of 1 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Abt is a great site to buy Directv products if you don't want to lease the equipment from Directv.
[0 of 1 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
No comments the negative are too long to described
[1 of 1 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I replaced our HR20 with this new HR21-700. It looks and acts just like the old one but this one has DVR capabilites that are really simple to use. DirecTV imposes a "lease" agreement so that if I cancel the service, I'll have to return this unit. Also, DirecTV also adds on a monthly DVR fee ($5.99) in addition to the HD Service I was already paying for ($9.99). This device requires two cables lines from the dish so that one line can be viewed while a second line is being recorded.
ABT provided free shipping. It was well packed, and arrived in two days-from Chicago to Tyler.
Best deal on the internet for this product-even better than DirecTV.
[0 of 1 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
[...] I am now enjoying it. I did not know there needed to be a second cable from the satellite to get the full benefits and there is no where that tells me this. I had to call DirectTV several times and still don't know if I have it correct.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I ordered 2 as replacements for older non HD Directv boxes. They work great and arrived just in time for me to capture the 2008 Summer Olympics. I am ecstaitic!
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Was pleased with the look of the product, ease of installation and was pleasantly suprised on how closely it's software mirrored the TIVO features we already have on our old TIVO R10 units. For the price and features, would definetly recommend it as a replacement for those old worn out TIVO units.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
i was worried that the numerous glitches that i had read about it would still maybe show up, but so far so good.....maybe with time they might show but not yet
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Had a TiVo for about 5 years, but finally upgraded my DirecTV service to HD, so this was really the only alternative for an HD-DVR. Setup was straightforward. So far the unit has worked reliably. The interface is not quite as smooth as TiVo, nor does it have as many capabilities, but it does what I need it to do, i.e. record programs in HD or SD. Only real complaint is lack of support for a wireless USB network adaptor for home WiFi networking.
[0 of 1 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
The LCD TV worked well at the outset, but than two problems developed. The remote quit working and the TV picture broke-up after minimal use. Product was returned for exchange, and the jury is still out on this issue.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Old DIRECTTV guide had two options. One was extremely helpful in finding and recording desireable movies by having a 12hr foreward look for the current channel. The new and improved guide does not support this feature. So much for improving a receiver.
[1 of 1 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I called Direc** for this very HD receiver,they wanted 199 plus 99 for installation.I paid 187.15 complete.One thing not listed in the "box contents" is there is an HDMI cable included,I bought one but when it arrived,there was one included.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
May be more of a Directv problem, but get "searching for satellite signal" that is inconsistent. May not get a channel and then a few minutes later it comes in. Seems to be mostly on the HD channels.
Customer service was excellent, from answering my questions before ordering, prompt delivery, and exactly what I needed. Had originally ordered from Directv and got a refurbished receiver in the wrong color. Abt had a brand new unit for a cheaper price and no "handling fee". Would definitely order from them again if the need arises.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
For the past 12 years I have set up my DTV receiver, dish and cabling myself without resorting to DTV's technicians. This HR21 receiver replaces a Hughes 10-250 which I have used for the past 4 years and which I was quite happy with but with DTV now putting out all HD channels in MPEG-4 format I had to change in order to receive them. Contrary to what DTV's technical support stated in several phone calls, I found that installing a 5 LNB dish and the HR21 was simplicity itself. It took me 45 minutes to install the dish and HR21 and I had all my channels in HD immediately. The receiver itself I find visually pleasing, it now matches all my home theatre components which are also black in color. The HD pictures are superb and the only reason I knocked a "star" off the rating was some lack of definition on Standard Def channels. However I have at the same time as buying the HR21, installed a new 56" Samsung LED DLP TV and it is quite possible that the Standard Definition fuzziness is due to the TV needing me to tune the picture better. All in all the HR21 performs as advertised and I couldn't have wished for better customer service than I received from ABT.
Delivery was by UPS and was up to their usual standard in that it looked as if it had been used for soccer practice. However ABT's packaging inside had protected the product. Unfortunately the unit was clearly "previously used" with scratches and dents in the casing, the accessories were loose and incomplete. I emailed ABT's customer service telling them of this fact and within 4 hrs I received a reply from Rebecca Hoban of the CS department apologising for the problems and stated that ABT had that afternoon air shipped a replacement item together with shipping paid labels to return the original shipment. The new receiver arrived the next business day and was in perfect condition complete with all it's accessories. Initially when receiving the first shipment I was very unhappy with my ABT shopping experience HOWEVER Rebecca Hoban's speedy, customer orientated response has made me more that happy to shop at ABT again.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I use the DVR the most and I use the HD features. This is all good and not so hard to use. The picture is excellent (using HDMI).
The user interface is very slow. You have to learn to slow down you button pushing to allow it to keep up. Slowest cable box I've used compared with Comcast, Cablevision, Time Warner and Tivo.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I set this up in my office, I liked it so moch I upgraded my other 2 rooms!
got it very fast!
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Absolutely enjoy the HD quality picture and features of this receiver.
[2 of 3 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I was FUMING mad when I found out I could no longer "toggle" between two channels like I had on my TiVo for years!! DirecTv MUST solve this! I do love all the HD channel selections I get with this format receiver, however, it lacks most of the sophistication of TiVo!
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Easy to use receiver and no need to keep refering to the manual for instructions.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Only Glitch is watching while recording same program. When you catch up with real time, the program skips/shutters.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
The Product is great. The only problem is the directions are geared to a professional installer. No metion of needing a multiplexer, which I found out I needed. Simple "Tips" in the directions would have helped other than that it is very user friendly.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
A good unit that is not as easy to use as the Tivo
unit it replaced, However, it made my TV SD picture better
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I was not happy with how my Tivo recorder performed with my HD DirecTV box. The Tivo could not record in High Definition and was starting to confuse me with addition and deleation of channels as the service packages changed. I really wanted a HD Tivo for DirecTV, but the companies no longer work together. I broke down and purchased the HR21700 DirecTV DVR and after some trouble starting up and a week or so of "resetting" the machine, it now works very well. I channel guild is better to work with, and I love the feature of playing a group of programs. For example, if you have 5 episodes of my latest guilty pleaure "How Clean is your House" on the BBC, if you click "PLAY"; all five episode will play in order. This is my new favorite feature. I will soon connect a second line to record two shows at once, and an ethernet cable to start VOD.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Directv DVR service is much better than straight TIVO. A lot more user friendly as well!
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Writing this review is a bit of a dilemma for me. While the HR21-700 does enable HDTV and a stunning picture on my six-year-old Mitsubishi WS55909, it shouldn't be this painful.[...] What should have been up and running in under 1/2 hour including the call to DirecTV, took nearly four hours between waiting for customer support, being dropped, dialing back, waiting, getting dropped...On and on and only after having tech support have me try everything short of asking that I kick the unit, determine there was no hope in resuscitating HR21-700. So another (refurbished) unit was to be sent my way. Wait a minute; didn't I buy a "new" unit?Perhaps most of you know that DirecTV only leases it's units since 2006. Well, I didn't know this and thought I had bought the unit outright [...]. DirecTV had duly informed that unless I had paid [$] or more dollars for the unit, it was theirs. And that defective units with refurbished units...This just keeps getting better and better. Anyway, the new (refurbished) unit showed up, and being a bit dubious at this point, decided to plug it in first to the AVR to see if I had a startup screen BEFORE dismantling my current rig. I got lucky and this unit actually delivered a video image and a DirecTV startup screen. I went forward and replaced my older non-HD Tivo. Life was good for the moment.Later that evening, one of the 12 LEDs that form a lighted circle around the center dial went dark. While this in no way affects the general operation of the unit, it looks cheesy. While DirecTV support implied I should just live with it, I spent nearly [$] on this thing and I want it to work right for crying out loud.I called DirecTV and to make a long story shorter, asked for a "new" unit since the track record for the refurbished unit or this unit in general in terms of quality control wasn't winning me over. My refurbished replacement (third unit) is on it’s way.If you buy this unit, good luck. But once you get it working, you’ll probably be happy with it. I do prefer the Tivo interface to what DirecTV gives you but it’s not hard getting used to. I also notice there is no slow motion function ala Tivo that was a real nice feature for sports programming. Enough.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
Not only is this a great product[...] we are very pleased with the product. I will definitely shop at Abt again and recommend their products.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
This unit was easy to set up right out of the box and we have not had any issues or problems with it stalling and needing to be reset. The design is easy on the eyes as well. No complaints here!
Product was received promptly and in great condition. Prices are very competitive. We will definitely use ABT again for any electonics that we may need.
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I purchased the DIRECTV HR21 HD DVR Satellite Receiver In Black as a key part of a total change in my home entertainment system to HD technology. The decision to purchase was made at the end of a complete and very selective home restoration process. It is a wonderful, high performance, quality and attractive product that operates with ease and perfection. I selected the HD DVR Satellite Receiver with its sleek black design as part of a Sony HD TV, DVD Recorder & VHS Combo Player with HD Tuner. It really holds its own in performance and look. I highly recommend it as part of any high performance entertainment system. It compares very well with all the other HD DVR products that I carefully researched online before I made a final decision. You will not regret this purchase. [...] Go for it!
[0 of 1 customers found this review helpful]
Comments about DIRECTV DIRECTV Black HD DVR Satellite Receiver:
I OWNED THE DIRECTV TIVO HD HR10-250 FOR 4 YEARS..THIS BOX IS BETTER