At Abt, we pride ourselves on stellar customer service. Our work with our customers doesn't end when the sale is completed. We want to make sure you are satisfied, even beyond the sale. By offering technical support, we continue to be by your side, whenever you need us. Abt stands by every product we carry and sell. If it doesn't perform the way it was intended to, Abt will work with you to resolve the issue. Please note free tech support excludes computer and home automation products as well as systems. These categories have technical support available for a fee.
Toll-free tech support: 14 hours a day - 7 days a week
Abt customers can contact our highly-trained techs support staff 7 days a week. Call 800-860-3577 and ask for tech support (have your order number handy for quick access). You can speak directly with one of our professional electronic or appliance experts who can guide you through your issue, every step of the way.
Repairing Existing Abt Products
As one of the few remaining retailers with a service shop inside of our retail store, we employ hundreds of technicians and are an authorized repair service center for most of the brands we carry. Our customers don't have to worry about us shipping their merchandise to outsourced service centers. When applicable, most of the service is done in-house with expert technicians.
Computer Tech Support
Computer troubleshooting can at times be frustrating. Luckily, we offer a variety of options to help you better understand your computer and other electronic items. Our free in-house classes can teach you how to figure out your new camera, computer & more. Check out our Electronics Class Schedule for a full itinerary.
If there is a computer issue that can't be solved over the phone, we can run a diagnostic test ($79) to determine what needs to be fixed. From there we will go over several different options available to make sure your computer is ready for use. Visit our Connect Store for a full list of details and options, or call us at 800-860-3577.
Additional Support
Don't see the accessory you need? We can order it for you!
Abt customers can contact our knowledgeable sales team to help find that perfect accessory they need. Call 800-860-3577 and ask to speak to one of our sales specialists or visit our site for a full list of accessories.