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Track Your Order

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Enter your order number & the billing last name or tracking number
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Tracking Your National Shipment: Abt Customer Service

Whether you’ve just bought the newest iPad online or are checking up on the estimated arrival date for your luxury range and French door refrigerator, you’ll want it at your home ASAP, even if you live far away. That’s why the Abt customer service team designed our own tracking page, with two different ways to locate your purchased electronics and appliances. Not sure where to start? Look for help in our guide below, or give our Abt customer service team a call at 800-860-3577 for step-by-step assistance.

Find Your Tracking Information Via Email

After you’ve picked out your appliance, you’ll receive an email detailing your shipping information. This email should arrive within 24 hours of your shipment being finalized and sent, and contains important tracking information. If you’re unable to find yours, take a peek in your spam folder.

There are two ways to check the status of your shipment—by using either the tracking or order number found in your email.

Find by Order Number

  1. If checking using an order number, input the order number and last name.
  2. Click track.
  3. You’ll then be shown your shipping information. If your information does not appear, click the shipping partner’s name in blue.
  4. You’ll be redirected to the third-party shipment website, where your up-to-date delivery information will be displayed.

Find by Tracking Number

  1. If checking using tracking number, input your tracking number.
  2. Click track.
  3. You’ll be redirected to the third-party shipment website, where your up-to-date delivery information will be displayed.

Having Trouble Finding Your Purchase?

Whether you’ve lost your post-purchase email or are struggling with a third-party shipper’s website, Abt customer service representatives are always ready to help. Give us a call at 800-860-3577 to speak with an expert, and we’ll help your gear get to where it's going. And once your package arrives, don’t forget to inspect your items upon receipt.

What Our Customers Say About Us

The ABT Team, They came, delivered, setup & remove the old unit & box and were very Proffesional, Courteous & fast. I look forward to doing more business with ABT. Thank You...
Leo D. - Chicago, IL
May 11, 2023
The delivery of our new bed was flawless and accomplished with knowledge skill, dexterity, and efficiency. The delivery team was respectful, friendly, clean dressed, and mindful of all personal property in the house. BRAVO!
Kevin R. - Chicago, IL
May 11, 2023
My experience with ABT was great! You were the only place that I contacted that had the range in stock. It was delivered a week before the expected date.
Darryl W. - Saint Clair Shores, MI
May 15, 2023
Fast service and keep you informed of delivery timing. Delivery person was nice and polite - great experience!
Raul J. - Lemont, IL
June 8, 2023
Easy to order. Support if you need it. Good communication on delivery.
Barbara B. - Little Elm, TX
May 15, 2023
Great service! My shipment arrived right on time. Our delivery agent was fantastic. I would give ABT more stars if I could!
Theresa W. - Summerville, SC
May 16, 2023 was easy to navigate and always our go-to when looking for appliances. Shipping and delivery was quick, efficient and awesome!
Kelly S. - Indian Wells, CA
May 16, 2023
Excellent very thorough and extremely polite gentleman to install my new washer!!
Aleka/dennis N. - Niles, IL
May 16, 2023
Delivery was on time and installation was very professional!
Jonthan A. - Carmel, MI
May 15, 2023