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Track Your Order

Need to track your package(s)?

Enter your order number & the billing last name
This information is required
This information is required
This information is required

Having issues?

"Where do I find my order number?"

Your order number can be found on the order confirmation email we sent you. The subject of that email says "Abt Order Confirmation". If you are not seeing it, check your spam folder in case.

"I entered my last name with my order number or entered the tracking number. Why can't I track my order?"

Products from certain brands (including, but not limited to: Samsung, Whirlpool, Maytag, Amana, Roper, GE, Hotpoint, BDI, Tempur-Pedic, Simmons, and Liebherr) may be shipped directly from the manufacturer's regional distribution center. These orders may not be trackable on this page. Once your order is shipped, you will receive a shipping confirmation email with details about the shipping provider. For assistance in tracking these orders, please contact customer service at [email protected] or 800-860-3577.
Sample Of Abt Order Confirmation Email

Shipping & Delivery

  • PROCESSING TIME
    1-24 Hours
  • +
  • SHIPPING TIME
    Depends on Shipping Method
  • =
  • TOTAL SHIPPING TIME
    Total Business Days to Receive Your Items

Standard UPS Ground Shipping Timetables

Abt Shipping Options and Timelines
Time in transit
  • 1-2 Day(s)
  • 3 Days
  • 4 Days
  • 5 Days

Shipping Methods & Delivery Times (UPS Ground)

Shipping times are based on in-stock items and your selected shipping method. To estimate the arrival date of your order, add the processing time and the shipping time to calculate the total shipping time in business days to receive your items. If an item is not in-stock, additional delivery time will apply based on the products availability and must be added to the total shiping time. If you live within 100 miles of our Glenview, IL store, we have a delivery fleet that provides delivery and professional installation. At this time we only ship within the continental United States, Canada and Mexico (Excluding Orders to Hawaii, Alaska or Puerto Rico).
*Some brands require additional transit time due to the location of delivery. For a more accurate estimated time of arrival, refer to the shipping date in the shopping cart
Shipping Method: You may select your own shipping method for most products. Certain items require Abt to select the shipping method and not all options may be available depending on the items in your shopping cart. Free Shipping promotion is only available on Standard Shipping.
Shipping Time: The amount of time in transit for your selected shipping method.
Business Days: Monday through Friday, excluding holidays
Processing Time: 1-24 Hours. In-Stock orders placed by 3pm during business days are usually shipping out the same day

What Our Customers Say About Us

See All Customer Testimonials
  • Very good experience. Shipping went well and appreciate the updates!
    Paul S. - Trabuco Canyon, CA
    July 31, 2021
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