Tracking Your National Shipment: Abt Customer Service

Whether you’ve just bought the newest iPad online or are checking up on the estimated arrival date for your luxury range and French door refrigerator, you’ll want it at your home ASAP, even if you live far away. That’s why the Abt customer service team designed our own tracking page, with two different ways to locate your purchased electronics and appliances. Not sure where to start? Look for help in our guide below, or give our Abt customer service team a call at 800-860-3577 for step-by-step assistance.

Find Your Tracking Information Via Email

After you’ve picked out your appliance, you’ll receive an email detailing your shipping information. This email should arrive within 24 hours of your shipment being finalized and sent, and contains important tracking information. If you’re unable to find yours, take a peek in your spam folder.

There are two ways to check the status of your shipment—by using either the tracking or order number found in your email.

Find by Order Number

1. If checking using an order number, input the order number and last name.
2. Click track.
3. You’ll then be shown your shipping information. If your information does not appear, click the shipping partner’s name in blue.
4. You’ll be redirected to the third-party shipment website, where your up-to-date delivery information will be displayed.

Find by Tracking Number

Having Trouble Finding Your Purchase?

Whether you’ve lost your post-purchase email or are struggling with a third-party shipper’s website, Abt customer service representatives are always ready to help. Give us a call at 800-860-3577 to speak with an expert, and we’ll help your gear get to where it's going. And once your package arrives, don’t forget to inspect your items upon receipt.