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2/9/12
Everything about my experience with ABT was outstanding. Very professional,
everything was as advertised and ordered. This is the best electronics
web site I have ever been to and may be the best shopping web I have ever
interacted with. Good job!!
Roberto, V.
Braselton GA
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1/17/12
Works just fine plus the FASTEST SHIPPING EVER!!! THANKS & I RECOMMEND
SELLER!
Abt Customer
Via eBay
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1/17/12
Real FREE delivery--not a bunch of legal mumbo-jumbo. No high end purchases
for FREE delivery--all items can be arranged for delivery--free. Lowest
haul away charges. Pro installers at reasonable cost-to ensure proper
connections and CODE compliance!! Can HHgregg claim that? We made two
purchases over Dec 2011- both were handled very well. We cannot give a
higher rating to our salesman -Russ Chandra- and yes we asked for his
permission to name him. If you want a floor display item--you get it if
available-delivered FREE! After shopping others-- call ABT or go to abt.com
and chat for immediate help. Never knew Abt before this December. We saved
near 400$ on a dryer[roper] and plasma 43' panasonic [display item] delivered
FREE. Thanks Ara, Russ and delivery teams.
Trucker T.
Elgin, IL
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1/13/12
Abt Electronics did a great job. They provided accurate status the day
of delivery and delivered the refrigerator on time. Dispatch provided
excellent customer service and the delivery guys were super friendly were
very cautious getting the big fridge into our house. Thanks Abt!"
John W.
City Name Withheld
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1/12/12
I bought a Sony boombox for my Mom and when she received it, the cassette
player was broken. I called customer service and treated very nicely.
A new unit was sent out right away and I was not charged for return shipping.
The new unit works great and my mom is thrilled. Great all around experience!"
Robert T.
city withheld by request
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1/8/12
Excellent Service, ABT found a GE range that no other seller seemed to
be able to locate. Price was better any any other price available. Delivery
was very fast, delivery team was courteous and professional. I highly
recommend ABT electronics!!"
Fenton F.
city withheld by request
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12/27/11
Abt Electronics is the greatest for pre and post sales. The store is
massive but non intimidating. The staff is well versed and accommodating!
The price is right and the service is even better!!! Thanks Abt...you
would be a fool to shop anywhere else.
Jerry N.
Elmhurst, IL
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12/24/11
Delivering agent guided us through the inspection process to assure receipt
of a defect free product. Very impressive that the selling company puts
so much customer care from start to finish of the process.
Mike W.
city withheld by request
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12/24/12
Arrived much earlier than their expected date (arrived on the 18th not
27th) and ABT is serious about price matching. Within minutes they had
approved a price match for an external site and were extremely pleasant
with which to interact. Highly recommend."
Joanna M.
city withheld by request
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12/22/11
So what is someone from California writing a review for a store in Chicago?
Well because I had the most professional and courteous purchase experience
online and via phone calls. The prices were the best I could find and
the salespeople especially Joshua and Jarrett were top notch. It is hard
to imagine where they might improve. I just ordered my Macbook and am
waiting for it so will update the review when I get it. So far very impressed!
Fred J.
Sacramento, CA
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12/16/11
Researched a washer and dryer online. Called the 888# and the ABT guy
was great. Super helpful. Not pushy. Excellent service. They squeezed
me in for next day delivery. The delivery guys called promptly at 7am
to let me know the 2hr delivery window. They showed up at the beginning
of the window and that was it. Easy Breezy. Great service is definitely
hard to find. One day I will travel out to the brick and mortar.
Eugene E.
Chicago, IL
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11/11/11
First off, I'm so glad I called in advance to reserve the TV, it made
the purchase/pick-up experience super easy especially given how incredibly
crowded the store was last Saturday. I've never seen so many people at
one retail location in my life. I love the TV recycle offer, and the guys
out at the recycle center were very helpful and friendly. Everything was
a great customer experience at Abt, from the ease of purchase to the merchandise
pick-up I was really impressed and will definitely recommend Abt to anyone
who'll listen (except I think I'm the only person in Northern IL who hasn't
been there!). It was great to see a local retailer (not a big box) doing
so well in tough economic times. It really comes down to great prices
and great customer experience - pretty simple but rarely done well.
Kudos!
Barb Peterson
Vernon Hills, IL
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11/7/11
I can't say enough good things about this company!
1) Financing. The credit card gets you at least 12 months no interest
on your major purchases. We've financed a tv, tv stand, computer, SLR
camera, dishwasher, stove, and range hood...no hassles, no problems, no
interest!
2) Variety. If you want it and it's worth buying, you can get it at Abt.
3) Sales people. What a great group! I've always enjoyed working with
sales people, on the floor or on the phone. They take their time to find
out what you're looking for and what your budget is. Try getting that
at Best Buy or Sears!
4) Installation techs. I really appreciated the guys who set up our dishwasher,
stove, and range hood (a week after we moved into our "move-in ready"
house). They were very tidy and took the time to show us how it works
and how to clean stainless steel.
5) Shopping experience. This place is like an electronics candy store.
Plus you can check out boutiques like Tumi, Apple, and Viking.
Francesca V.
Arlington Heights, IL
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10/25/11
I have been a customer of Abt for over 30 years including your very first
tiny store and have always been very pleased with all purchases from small
clock radios to full plasma TV and entertainment system. Customer sevice,
pricing and selection is outstanding.
Henry D'Ambrosio
Mundelein, IL
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10/18/11
Love ABT. They always have the products that I need and are always competitively
priced. I always choose ABT over other electronic stores. This is the
first time I have purchased online with shipping and was pleasantly surprised
at how quickly I received my purchase. I will be shopping more with ABT!
Marquitta Kirwan
Des Plaines, IL
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10/11/11
I like that I am supporting a local company. The website is well laid
out and the product selection is very good. The prices are usually competitive,
but were the best I found for this item including shipping.
John Fallon
Aurora, IL
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10/6/11
No one does appliances better. We trust the products but just as much
the excellent delivery and installation.
The Abt installer came out with the new disposal, examined our old disposal
and said "you don't need a new one, this one is fine". He then
fixed the disposal, showed my wife where the reset buttons are and left
us a wrench so we could do it ourselves next time! He would not accept
any money for all of this and he suggested that if the old unit did burn
out, we could reorder the new product at that time.
Now coincidentally on the same day (last Friday) we had another person
from Abt come out to our house to "spec out" a major home improvement.
We are going to go with Abt for this large purchase and installation (a
whole-house generator) without taking other bids because we believe the
price is fair, and also because we have absolute faith in your installations.
So the one fellow did a repair and saved us about $300 on a new disposal,
and because of that we'll be spending more than $5000 with you on the
other project.
One of your competitors is advertising they are the only place to buy
appliances -- NOT TRUE. Abt is the only place!
Phil Pomerance
Sleepy Hollow, IL
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9/27/11
Everything just as it should have, and that I expected: Item was as I
ordered at the posted price, shipping was initiated promptly, tracking
information clearly communicated, delivery made at the scheduled time,
item was received in perfect condition with all accessories. I wish everything
I order on-line were handled like this Abt order.
David Sperry
Greene, RI
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9/20/11
Bought this same item a few weeks ago. What gives one an immediate heads
up as to the high quality of the company was the fact that they put the
box in which the manufacturer packed the item into another shipping box.
That's an extra step and an additional expense many companies won't incur.
They'll simply slap a shipping label on the manufacturer's box and send
it out the door.
Ronald Berlin
Fort Lauderdale, FL
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8/31/11
Great experience with the web shopping. Great details and explanations.
Also used their live chat.... chat person was very helpful. Will shop
again.
Thanks,
George P.
City Withheld
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8/16/11
Easier site to order from than Amazon.com, more straight forward.
Mary Ann
Long Beach, CA
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8/11/11
Item came in great shape with very fast shipping. Seller worked quickly
to change my delivery options after the order was processed. Highly recommended
seller. A+
Michael R.
City Withheld
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8/4/11
Well packed, arrived early, item exactly as described and it works too.
Who could ask for anything more?
Zack W.
City Withheld
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7/29/11
Great service. Just the way it should be (but not necessarily the way
it is with others). They called ahead, let us know of the date and time
range, reconfirmed the order (that it was the right parts), and then came
on time.
Very nice thanks
Carlos Restrepo
Raleigh, NC
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7/23/11
Wow, this seller was great! I purchased a large TV from them. Shipping
was fast, and the delivery company was very courteous and professional.
ABT also made good on their advertised 30 day price guarantee. I would
do business with them again in the future!
Dain H.
City Withheld
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7/15/11
I love how Abt keeps my order history and how easy it is to re-order my water filter without having to research the information. I come back every 6 months to order my new one.
Laura Hershey
Chandler, AZ
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6/14/11
This is one of if not the best online shopping experiences I've had.
It was easy to navigate; clear and concise, good step-by-step!
William Fenderson
Highland, NY
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6/7/11
I choose Abt for this purchase because of their reputation before and
after a purchase of this type.
Roger Oden
Chicago, IL
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6/5/11
I've been dealing with Abt since 1972. They offer the best products,
service, prices, selection and customer care anywhere for any price. They
have never let me down; I won't buy from anyone else.
Allan Kaminski
Fontana, WI
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5/26/11
Came much more quickly than the delivery estimate and packaged in great
condition so that no damage could occur. Item appears to be in perfect
condition. Great seller.
Anonymous customer
USA
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5/22/11
The camera arrived six days before proposed.. The transaction was seamless,
and I'd buy from them again. The Nikon S9100 is a delight.
William R.
USA
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5/18/11
Everything happened as planned with my transaction. The receiver was
delivered on time, in new condition, with all parts and documentation.
I received daily updates on the status of my order which were accurate
to the minute. I am very impressed with the high level of customer service.
John Kraus Burkley Jr.
USA
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5/2/11
Very smooth transaction. The item was exactly what I was expecting and
was shipped very quickly. Wish all merchants did such an excellent job.
Glen Cuchine
USA
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4/23/11
Abt is AMAZING!! I ordered this product online - their website was VERY
user friendly. They called to remind me of my delivery date, the driver
called the morning of the delivery to give me a time frame, called again
when he arrived (ON TIME) to ask whether I wanted to take delivery at
the front or back door, was polite, careful and considerate. Wish I needed
more items so I could order from Abt again. Out of ten stars? TWELVE!!!!
Anonymous customer
USA
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4/11/11
Always a pleasure.....customer service & delivery is always outstanding.
Kathy Dunn
Skokie, IL
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3/29/11
We needed to replace our fridge. We had planned on going to Sears until
we read the reviews on Yelp. So, following what seemed to be among the
best reviews we headed out to Abt. We are so glad we did. The sales people
were very helpful, no high pressure, answered all our questions and sold
us what we wanted. We were told we would be called the next morning between
7 - 9 to schedule delivery. They called at 7:15. We were told that they
would be here between 10-noon. After living in Chicago for over 11 years,
this was the FIRST, the very FIRST delivery that came when they said they
would. We were elated. They called us at 10 to tell us they would be here
in 10 minutes... and they were!
The delivery people were pleasant, professional, and took great care
in moving the new fridge in and the old one out. No messing around, but
not unfriendly either. Just what a person wants when a delivery is made.
Jeff J.
Chicago, IL
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3/7/11
The selection, prices and quality of the appliances offered @ Abt, far
exceed those of any other local retailer. I have found the service to
be excellent and I like the convenience of ordering online.
Katherine Miller
Chicago, IL
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2/27/11
I had a problem with one of the TV's ordered. At first the manufacturer
wanted me to fax a letter before they could "look into it".
I called ABT and after some initial trials, a new TV was shipped to replace
the defective model. Superior customer service that lead me to believe
I was important to them and not just another sale!
John Golen
Orland Park, IL
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2/21/11
I have had two previous purchases from Abt and I routinely recommend
that people look at their pricing and their delivery charges before choosing
any other retailer for electronics or appliances. Abt also accepts many
forms of payment including Bill Me Later, Paypal as well as several different
credit cards.
Emmett Frederick
Maricopa, AZ
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2/11/11
Best price on the item I ordered. Very happy to have no additional shipping
costs. Feel I can trust a business that has been around since 1936. Web
site easy to navigate. Additional thanks for your very speedy shipment!
Lani Walker
Pitssburgh, PA
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1/21/11
Abt.com had exactly what I was looking for and provided a concise and
complete description of the product. Pricing and shipping were superior
to other online vendors and killed the local stores.
Edward Brown
Hilton Head Island, SC
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1/8/10
Fastest shipping I've ever had!
Robert Rodgers
Huber Heights, OH
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12/30/10
We have had nothing but positive experiences with Abt.com. The website
is easy to navigate. The prices are extremely competitive. The delivery
teams are overly friendly and helpful. A++
Kent Miller
Crystal Lake, IL
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12/27/10
I love Abt. Have been buying from them for 25 years from ovens to iPods.
Both selection and pricing is wonderful. This online purchase was a great
experience. The weather was really bad so I didn't have to drive to the
store - very convenient!
Stephanie Bogmenko
Lombard, IL
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12/23/10
We love Abt. It's our third time to buy an appliance here, each time
we have been delighted. I was skeptical about buying such a big expensive
thing online, sight unseen-- but I realized I learned more about it online
than when I saw it in a showroom.
Nic Nelson
Los Angeles, CA
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12/12/10
Second time I have ordered from them with NO problems. Will continue
to order from when they have what is needed or wanted. This was a small
appliance that was packed VERY well.
Brian Macllroy
Pinellas Park, FL
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11/23/10
I read about ABT from consumer reports. The website was easy to navigate,
found what I was looking for, found positive reviews and the price was
more than competitive and delivery was free. Just that alone (free delivery)
put this item below competition's.
David Searle
Streamwood, IL
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11/8/10
I like to order appliances and electronics from ABT. They stock all the
best models of name brands, give COMPLETE information and details about
the product, ship securely and quickly, and are easy to deal with and
reliable. I'm glad I found them.
Barbara Sinnott
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10/25/10
Great site, even better prices. If you have never been to their store,
ya gotta go for the true Abt experience!
Hugh Hart
Canfield, OH
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10/19/10
I was very happy with the delivery process. They called to give me a
time frame and then called back when they were 15 minutes away, which
was very nice. Delivery men were very professional.
Sue Evans
Carol Stream, IL
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10/4/10
ABT, by far, has surpassed all other stores (internet & local) regarding
price, ease of purchase, availability, and promptness of delivery. I'm
happy
to have found them and plan on coming back!!
Shelly Ruhland
Stockton, CA
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9/27/10
This was the most fun I've ever had shopping online! You guys have a
great selection, and your prices are unbeatable. There was no question
after comparing your selection and prices with other competitors. I'll
shop Abt again...without a doubt!
Katie Battern
La Grange, IL
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9/22/10
This was a small purchase but I have been a loyal Abt customer for decades.
I am tough to please but I LOVE Abt! Never had a bad experience! Good
prices. GREAT selection. Top flight service. And you guys are THE experts
who answer my questions correctly.
Mark Wilson
Chicago, IL
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8/24/10
All I can say is, WOW! Recently my washing machine broke down. It was
beyond repair so we were forced to start shopping for a new one. Of course,
we also needed to get a matching dryer. A large investment, to say the
least. The repairman who came out to look at the washer recommended ABT,
and boy I'm glad he did.
The store is amazing. We did our research beforehand so we knew what
we wanted. Once we found the washer/dryer we liked, a salesman was right
there. The buying process was simple and no hassle. He didn't try to upsell
us on anything and only asked if we'd like the extended warranty - no
pressure there either. Within 5 minutes we had purchased a new washer/dryer.
It was that easy! Better yet, we got a coupon for a free coffee at their
cafe down the road AND a $50 gift card at their watch store.
We walked around and were amazed at what we saw. This store has everything!
Seeing an Apple Store right there made me giddy with joy (and as a man,
I don't get giddy that often). The kitchen displays were beautiful and
one area gave out free warm chocolate chip cookies and coffee. The store
was very crowded. To get around you kinda have to push your way through.
There's just so much to see! The best way to describe this store is a
Fry's Electronics, Ikea, Home Depot and a mall all wrapped into one great
shopping experience.
UPDATE:
Today our washer/dryer were delivered. They told us they would be here
between 9:30 - 11:30. They showed up right at 9:30. The delivery men were
courtious, professional and quick. They even gave us some time to clean
up the area where the old washer/dryer had been before installing the
new appliances. I'd say they were in & out in about an hour. I gave
them a tip because their service was outstanding.
If you're looking for new appliances, or just about anything else for
your home, I'd highly recommend checking out ABT first. Even if you don't
need anything, it's worth the trip just to walk around in awe of all they
have to offer.
Brad V.
Lombard, IL
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7/23/10
Pleasure doing business with a company that stocks their advertised merchandise,
and gets order shipped out expeditiously.
Rose
West Covina, CA
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7/1/10
As usual, ABT provided a quality product at a reasonable price. Their
selection, ability to compare items, and solid reputation make them the
most reliable and trusted source for appliances and consumer goods large
and small. With a store as good as yours, I'm happy to share the word
with others who may not be familiar with your service, helpful staff,
and positive business model--ABT stands out against other appliance and
goods businesses who seem to be driven by a low-dollar, low-service, and
low-follow-through approach to selling.
Gregory Schaumburg
Buffalo Grove, IL
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6/24/10
What a great company for so many years. I am very fortunate to live in
Northeast Illinois - so close to the store. I will not purchase from anyone
else- period!
Peter Morini
Elmhurst, IL
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6/4/10
Over the phone service was quick and easy. I was clearly speaking with
an American (which was appreciated by the way). The young man answered
my question and didn't leave me feeling like I HAD to get off the phone
to avoid being "up sold".
Bryan N.
Dekalb, IL
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5/10/10
After telling you about ABT (not said like A.B.T.) awhile ago, I have
to comment on the stores in the Atrium section.
The atrium section is a lovely place to wander during the day and not
on the weekend, when Abt turns into a bustling metropolis full of people!
If you took your time in there, you would notice how beautifully sculpted
and planted the gardens are. It's full of lush vegetation and a riot of
colourful flowers. There are some quiet places to sit, and honestly, it
reminded me of a wonderful arboretum.
And on the weekends? Well, they are always baking cookies almost every
hour, and the smell of fresh-baked cookies and free coffee is enough to
invite me to wade through the traffic of people there. There's always
some set up tables where people are doing demonstrations and selling Abt-approved
goods. There is a gourmet cooking section where they sell the latest and
greatest kitchen utensils ever made, and mixers galore.
But did you know that they even have an Apple™ Authorized dealer
in the Atrium? It looks just like a mini-Apple store, complete with the
trademark, wood flooring and white counters, very Apple-ish. It was here,
last Sunday, where I got my hands on to try out an Apple iPad!
I must say that I was impressed with the product, and the staff in the
Apple Store (even though they are Abt employees) definitely were Apple
enthusiasts! I'm sure that they are competently trained in all aspects
of the Apple Product line! As always, Apple products are definitely the
same price from Apple store to store, but I did manage to use my teacher
discount at the store for some software. So it was a very "learning"
experience.
It's very easy to spend a lot of time (and money) at Abt. Very, very
easy.
Michael C.
Niles, IL
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4/27/10
I was totally thrilled with this purchase. It arrived sooner than I expected
and works better than I imagined!
Stephen Epstein
Chicago, IL
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4/9/10
This is an amazing electronics store. Lemme correct myself, this is an
amazing group of people who treat you as if you're at their home and just
happen to be there to look at and perhaps purchase electronics. They serve
cookies on the weekend, their store is amazing, with fishtanks and lights
everywhere. This is the store Best Buy wishes it was and they still manage
to have good deals and a very good selection of products. I went with
my friend here to buy a digital camera, and service was amazing. She being
a typical surbanite, wanted a pink camera, and since they didn't carry
that particular shade, they shipped it to her home for free and with no
hassle. Amazing! I will definitely be going here more often for my electronic
needs.
Preenu J.
Chicago, IL
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3/22/10
Abt is an outstanding, customer centric organization from the top down;
our experiences with them have been stellar! Buy here!
Dana Meek
Haymarket, VA
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3/15/10
Absolutely love Abt. Have been buying from this store for over 10 years
(15 maybe). Good customer service; knowledgeable and good sales people;
good products, reasonable priced products.
Lydia Tan
Elmwood Park, IL
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3/7/10
Excellent service, would highly recommend Abt for any item that you have
an interest in buying. Great service and good buys.
Thomas McGrath
Janesville, CA, 96114
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3/1/10
The service from Abt was as good as my wife receives from Zappos for shoes
and that is making a statement. The product was easy to find on the site,
the purchase was easy, the notifications were prompt, the tracking was
easy, and the delivery time was incredibly fast. The product arrived two
days after I ordered it and I placed the order on the weekend. The player
arrived in excellent condition.
Dave
St. Louis, MO
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2/22/10
Product purchased exactly as stated-quiet and powerful. Delivery was in
two days and in perfect condition! Easy to install. Couldn't find product
in my area so I was happy I could get it in such a short period of time.
Susan Bowman
Hillsborough, NC
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2/15/10
This is my 2nd purchase from Abt. I have been extremely pleased with the
ease of use of their web site as well as the promptness of their shipping.
I will be back.
Lauren Swedenborg
Richmond, VA
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2/1/10
Good product at a very good price! I was amazed at the quick delivery.
Anonymous customer
USA
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1/19/10
Great prices, great customer service and great selection of products.
Staff very knowledgeable! Thank you ABT!
Marc Ye
Lakeville, MN
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1/12/10
Abt has a fantastic website. Abt's online "chat" representative,
Carl, told me what I needed to know immediately. Abt's prices and selection
were excellent, plus free shipping! We also enjoyed reading about the
interesting history of Abt. I would recommend your company to anyone.
What more could a person ask?
Mary Heinze
New York, NY
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1/5/10
I have been a big fan and purchaser of Abt for many years. The selection
and variety, as well as my preferred brands and very pleasant on-line
shopping experiences are the best I've seen in the industry. Thanks much!
Mark Warren
Austin, TX
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12/30/09
Great experience. I will definitely order again. It was a far better experience
than waiting on long lines at my local electronic store.
Donna Marchisotto
Brooklyn, NY
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12/22/09
The gentleman I spoke with on the phone was very pleasant and answered
any question I had without hesitation. The delivery men were quite cordial
and when they installed the machines, they did it with much professionalism.
I ordered online- it was easy.
Elizabeth Ransom
Elgin, IL
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12/11/09
I have purchased many products from ABT and have been very happy with
their service. This is my first .com purchase in a long time and found
it very simple to navigate.
William Murphy
Elmwood Park, IL
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12/2/09
I've been very impressed with Abt.com's competitive prices, courteous
service, well-packed merchandise, and quick shipping. I'll shop here again,
and if asked, recommend Abt.com.
Michael Meagher
Richmond, CA
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11/18/09
I shop Abt online confidently because I've been to their fantastic store,
and their customer service exceeds any I have ever known. Abt is simply
excellent!
Barbara B
Wilmette, IL
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11/6/09
My online shopping experience with Abt.com was very smooth. I really appreciated
the automatic fill-in features for the zip code and the way new customer
accounts are created without deviating from the check out process.
It's obvious that you've put a lot of thought into the design of your
web site. Well done! Also, the free shipping option is a deal clincher.
Portia Wilcock
Seattle, WA
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10/22/09
If all purchases and deliveries were as easy and prompt as this one was,
I would be doing a lot more purchasing on line.
Gloria Schauer
Surprise, AZ
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10/11/09
We have been a past buyer from Abt over 10 years ago when we lived in
a Chicago Land western suburb. Now in FL. We were always satisfied with
the quality and price of any of the various products purchased. Their
satisfaction guarantee was always honored.
Ken Lawn
Leesburg, FL
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9/29/09
I do business with Abt for 3 main reasons: 1) they are not a giant company
and are a family owned business 2) their pricing is good 3) Their customer
service is AMAZING. You cannot be compared to any other big box company
where teenagers help you.
Angel Siegle
Bartlett, IL
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9/17/09
Checkout was easy and was fast. I found everything fast and you had the
best price for what I was looking for. It saved me a trip to the store.
Karen Davis
Pleasant Grove, UT
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9/10/09
Your site is the first place I go when I need to purchase anything. I
tell everyone to shop at ABT.com. I love your fast shipping and outstanding
customer service.
Sharon Bryant-Perry
West Palm Beach, FL
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9/3/09
We went out of our way to shop at ABT. We're local to Chicago and have
been
consistently impressed with your quality and service. You guys are fantastic!
Kim Buck
Arlington Heights, IL
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8/27/09
Abt.com is one of the best online stores I've ever done business with
and I have done business with MANY. The "Big Chain" stores,
the "preppy electronic" stores, the well known "discount"
stores....etc. etc. and none of them have anything over Abt.
Alan
Gray, ME
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8/14/09
Abt's price was the best and they accepted a coupon and their shipping
was reasonable. The website made it easy to find the product I wanted.
LuAnn Jensen
La Verne, CA
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8/5/09
The best online store I ever found, reasonable price, good shopping experience,
great product, fast shipping. My first choice for online.
John Zhang
Chandler, AZ
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7/28/09
Excellent audio inventory. Good price competitiveness. Free Shipping and
no sales tax are major plusses. Web site glitch-free and user-friendly.
Good job so far.
Michael Kennedy
Delran, NJ
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7/16/09
We have purchased numerous ABT appliances at their Morton Grove and Glenview
stores; my wife's Grandparents purchased products from the Original Store
in Logan Sq. on Milwaukee Ave. Accordingly, when the Olympus product appeared
at ABT I ordered on line from them. Also favor purchasing from local (Chicago
area) merchant.
Louis Adler
Deerfield, IL
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7/5/09
My parents introduced me to Abt when I was a child growing up in Glencoe,
IL. I believe in being loyal to locally owned businesses and appreciate
all that Abt offers in terms of products and service. Having such a thorough
website helps as I reside in the city and it is just more convenient to
purchase both small and large items this way.
Sieglinde Lim-Seiwert
Chicago, IL
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6/23/09
I was completely satisfied with the product, but particularly with Abt's
handling of the order.
John Putzel
Saint Louis, MO
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6/1/09
Abt was $30 less for this microwave than Amazon. I'd researched and knew
this was the microwave I wanted and was comparing prices. But even if
the prices were the same, or Abt was a little higher, I would choose ABT
because of the well-packed shipping. Abt boxes are always new and heavy,
merchandise is pristine, always packed well.
Janice M Harbaugh
Mitchellville, IA
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5/27/09
Have purchased things from ABT for many many years - great company - great
service. I shopped at the old Abt when it was on Milwaukee Ave in Chicago.
Sharon Wolnik
Wood Dale, IL
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5/16/09
This is the fourth appliance that I've purchased from ABT. I've also recommended
your store to my family and friends. I love the free delivery, but I especially
love the great customer service. You simply cannot get this type of customer
satisfaction at a large home center.
Mary Muniz
Chicago, IL
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5/8/09
When I moved from Chicago to San Diego in 2000, I never dreamed that I
would shop at the "House That Service Built" ever again. Thanks
to the internet, here I am shopping at Abt! Both sides of my family have
shopped at Abt since you opened your first store on Milwaukee Avenue in
Avondale in 1936 and I am thrilled to be able to give you my business.
There is nothing like Abt here in Southern California, so your presence
on the web is truly appreciated. I will let all my friends know that they
should check Abt.com before they buy from anywhere else.
Ralph Walton
San Diego, CA
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4/30/09
I am very pleased with all aspects of this purchase. The item shipped
quickly, was carefully packed, and got here fast. I would definitely order
from this company again, and would recommend it to others.
Ronn Gladwin
Oklahoma City, OK
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4/22/09
Your service is great and you stand behind your products.
Esta Bain
Albuquerque, NM
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4/13/09
I've always been satisfied with all the purchases I've made at Abt. Customer
service is excellent and the quality of their merchandise is without a
doubt the best!
Anita Sison
Harwood Heights, IL
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4/3/09
My order from Abt.com arrived very quickly and in perfect condition. This
is what I have come to expect from Abt and I will certainly order from
them again and recommend them to others. Their prices are very competitive
and their service is outstanding.
Jim Varnedoe
Savannah, GA
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3/23/09
This website has the best prices and includes shipping and handling. I
haven't found this kind of deal anywhere else. Plus, they mail your item
FAST! It arrives in perfect condition. ++++
Jo Ann C.
Tallahassee, FL
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3/14/09
I always purchase appliances from ABT. Their prices are more than reasonable
and they supply any reviews they have on each product. Their web site
is thorough and easy to use. I encourage any one to buy from ABT with
confidence.
Susan Laub
Skokie, IL
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3/2/09
The washer I purchased from Abt.com was a replacement for a washer I bought
at Sears last October (which has failed twice). The customer service on
that purchase was terrible. I've always heard from friends and relatives
that the experience at Abt is exceptional. The only reason I haven't shopped
at Abt more in the past, is that the retail store is not close to my home.
But, Abt's website experience is also exceptional, so I won't let the
location be an issue in the futue.
Robert Mathien
West Chicago, IL
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2/24/09
I found your store one day when I was browsing the internet looking for
blue-ray players. Your site is wonderful in every way, very informative,
combined with great service. I am so glad to have discovered it!!!
Kim Schneider
Dickinson, ND
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2/14/09
I always am impressed by the quality of the experience at the ABT retail
outlet and now online. The site was easy to use and had powerful search
features. I felt comfortable knowing that I could chat with a customer
service rep with the click of the mouse.
Nick Ballinger
Greer, SC
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2/1/09
These guys are great! They are fast and efficient and truly go out of
your way to help you. There is candy and cookies everywhere to enhance
your shopping experience. They price matched our Sony tv found online
with no problem and then gave it to us for even less just so they could
say they gave us the best price. In an era where "hire the customer"
is in vouge and where you can go to Target and the cashier won't say a
single word to you, customer service is king! Abt gives the royal treatment!
Sejgal S.
Chicago, IL
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1/9/08
I've never bought anything from Abt online before. It was quick, easy,
and informative. I searched several other sites for the micro SD card.
I didn't buy from those sites because their descriptions left me not quite
sure what I was buying. I hate to order something and find out when I
receive it that it isn't what I need! Abt's description was clear and
concise. I know I got the right item. They had the same SD card at another
store for $35 as well but theirs was only 2 GB instead of the 8GB card
I got at Abt for the same $35.
Tom Ahern
Chicago, IL
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1/1/09
I order all my appliances from ABT's web site. I have always had great
service and fast delivery.They're the best! I don't shop anywhere else
for appliances.
Carol Paruch
Roselle, IL
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12/28/08
Selection, price delivery are always perfect and when called always received
courteous, knowledgable assistance. Highly recommend.
Thomas Parisi
Boerne, TX
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12/22/08
Abt has knowledgeable salespeople, and the online chat feature was fast
and accurate. I have purchased other items from Abt, as have family members.
Pricing is competitive and service is very good. I will continue to shop
here.
Chris Carlson
Vernon Hills, IL
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12/18/08
Great shopping experience with this company in the past. This is one of
the online companies that you can always depend on!
T. Frank Dolan
Arlington, TN
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12/10/08
ABT service has been great. All orders handled rapidly and the one return
item was handled with fantastic customer service. We really appreciate
the ABT level of service. We have recommended them to many of our friends.
Leo Cloninger
Warrensburg, MO
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11/25/08
I have been a Abt customer for nearly 30 years, and have always been happy
with customer service and products. Keep up the great work!
Mary Lewis
Evanston, IL
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10/29/08
My parents who are now deceased shopped at Abt when it was just a small
store in Chicago. When I got married and then bought a home, I started
shopping at Abt. Most of my family who live all over the greater Chicago
metropolitan area buy their appliances from Abt and rave about your selection
and service. Friends from as far away as Antioch are familiar with Abt
and shop there when the need arises. The only "problem" is quality
appliances seem to last a long time. My early to mid 1990's Abt purchased
Maytag washer and dryer are still going strong just like the Energizer
Bunny. These past few years my purchases have been smaller, various electronics.
But when the economy allows I plan a major kitchen remodel and I fully
intend to buy all my new appliances at Abt. I wouldn't think of shopping
elsewhere. I may look elsewhere but I will buy from Abt. The bottom line
is not only are your prices so very fair and competitive, your service
can't be beat. I'm the kind of consumer who places value above price and
Abt always comes out on top. Keep on doing what you've been doing for
all these years and you'll keep building your "fan club".
Eileen Priest
Hoffman Estates, IL
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10/22/08
Abt.com is an outstanding internet retailer! I've made several purchases
from this retailer and have been extremely satisfied with my experiences!
The care that they demonstrate in ensuring all purchases are securely
packaged and shipped is superb! Most highly recommended!
Greg Hlinka
Alexandria, VA
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10/15/08
I have been searching all day for a portable dvd player for my dad's 80th
birthday and it was a hassle but I somehow got to Abt.com site and it
was GREAT. Within a matter of less than 10 minutes I found exactly what
I had been searching for ALL day and got a GREAT price with no shipping
and no tax. I LOVE THIS SITE.
Michelle Shanahan
Napa, CA
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10/7/08
I am pleased with Abt.com's website and the help I was able to get via
their online chat support. The representatives were helpful and informative.
I am glad that Abt.com has a solid and easy to understand return policy,
but because I was able to research the product using their website and
chat support, I am hoping to only need to return the product if it is
defective or damaged upon arrival.
Chris Sussman
Cambridge, MA
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10/1/08
Abt.com has the best prices and shipping around. I always receive my merchandise
quickly and am very pleased with their service. I would recommend them
to everyone.
Ricki Stroud
Denver, Colorado
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9/23/08
I am a return customer and have recommended ABT to several friends and
relatives. Your products are in stock, ordering online is simple and shipped
quickly.
Angel Morales
Boca Raton, FL
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9/8/08
WOW! Placed my order Monday afternoon & had it by Wednesday morning.
Super fast shipping! Having a little trouble getting it hooked up. I haven't
given up yet. Many thanks for a great product, great price & same
day FREE shipping! You guys rock!!
Teresa G.
Cleveland, TN
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8/17/08
Great experience- Abt customer service is #1 on the internet - It doesn't
get any better!!!!!!
Frederick Heuer
Lewiston, NY
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7/15/08
I appreciated the ability to calculate shipping charges before committing
to purchase - that made the difference for me - and I purchased here rather
than other online sources.
Sue Anderson
Austin, TX
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7/1/08
This online purchase has quite possibly been the best value, easiest transaction,
fastest delivery purchase I have e v e r had. I am thrilled with the product,
know that I got a great deal, and amazed at how quickly it arrived at
my doorstep. Perfect.
Vivianne Scott
Wilson, NY
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6/15/08
My family and friends have purchased many items from ABT Electronics &
Appliances. They are the best in fast delivery, selection and price! With
the high cost of gas why would you go from store to store only to find
that they can't match ABT's price. Look no further... shop with ABT online!
Peter Consolo
Brooklyn, NY
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6/1/08
I received my purchase (a Samsung LCD HDTV) much more quickly (only two
business days from the date of my online order) than expected. When my
nephews helped me unpack it and set it up, I was very pleased to note
all the extra care in packing that had been taken to further ensure that
the delicate TV arrived without damage in that the manufacturer's shipping
box (already well padded and enforced with styrofoam forms molded to hold
the tv inside), was nested securely by Abt's shipping department in air
pillows within the larger shipping carton. It is very, very clear to me
that Abt cares very strongly about the products they sell reaching the
purchaser in perfect condition. I want to extend my most hearty thanks
and appreciation for this extra care and will certainly tell anyone who
asks about this extraordinary level of care.
D. M. Jitchotvisut
Chicago, IL
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5/14/08
Thanks so much. Your website made it very easy to locate what I was shopping
for. The price was unbeatable and the free shipping was just great. I
appreciate the prompt confirmation of my order along with the invoice
and UPS package tracking details by email. All around, this was a good
experience. I'll order from ABT again in the future.
Rockford Thorpe
Sugarland, TX
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5/1/08
It's easy to see why ABT has been in business for so long - great products
and great, fair prices from a family owned company that definitely cares
about their customers. Plus, it helps that they are Chicago area based,
my favorite town! Several months ago, we needed a new refrigerator. I
could have gone three miles down the street to a discount appliance store
locally, but I chose to deal with ABT due to everything mentioned above.
ABT is an outstanding company, and they have a lifetime customer in me.
Thanks ABT!
Richard Lewis
Palm Coast, FL
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4/13/08
Dealing with ABT was easy. They update you as to the status of your order
(was shipped, will be delivered, has been delivered) and was very accurate.
Order arrived as requested. Absolutely no problems. This is my 2nd order
from ABT and will order from them again.
Dania Medina-Urzua
Lake Mary, FL
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4/2/08
I have enjoyed all of my communications with this company and obviously
keep coming back. They appear to truly care about their customers. They
offer prompt and accurate product delivery and are accessible if I need
to talk to them. A number one company in our book.
Sandy Webster
St Charles, IL
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3/21/08
Love doing business with Abt. All the staff I've encountered have shown
excellent customer care. Special kudos to your delivery and installer
staff. On time, courteous, and efficient... it's a rare thing in today's
world. Thank you Abt for the high standards of customer care you provide.
Some times for a good price business skimp on customer service and many
consumers think this is ok and they just settle... I used to think that.
You showed me that's not the case. This is a testimony to your many years
of business. In my family we
love Abt.
Phyllis Haskin
Chicago, IL
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3/1/08
What an online merchant should be - new, quality products, no annoying
phone calls or sales pitches, fast efficient service, shipping on time
and easy to track updates. Bravo.
Blake Bryant Jory
Valley Village, CA
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2/17/08
Very reliable company to purchase from. Everything was just as stated
on line. In this day and age when you don't know who you can believe it's
very refreshing to know that there is a company in cyberspace that will
do what they say they will do. Thank you for a very good experience.
Carol Haase
Knoxville, TN
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2/7/08
Abt sets the standard for excellence and outperforms all other retailers.
Abt has the best; service, customer service, prices and great technicians.
I only shop at Abt for my computer, cameras, electronics or household
products. Fortunately, I also have the opportunity to personally shop
in person at their store. My family has been an Abt customer for 40 years.
Lenora Vasilopoulos,
Glenview, IL
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1/27/08
This is the 2nd time I've ordered from Abt.com within the past few months.
Both times, I was impressed with the notification I received when my order
was shipped & the quick-link to my UPS tracking number. Both times,
my items were packed with care & products were exactly as expected.
Prices were the best, also! Abt.com is an exceptional company. I would
highly recommend them and will definitely be ordering from them in the
future!
Beverly Duffy
Albuquerque, NM
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1/8/08
Absolutely PERFECT transaction - from start to finish. I simply could
not
have asked for anything better. Great pricing (and price MATCHING) Excellent
reduced cost on expedited shipping Super, super fast customer service
(oh,
and really great product too!)
Joyce Meier
Greenwood, IN
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12/26/07
Great store- great prices- great website. Have shopped at Abt for years.
This is the first time buying from them online; despite experience with
online shopping, have never bought anything this expensive before online.
But, since I know mostly what I wanted and the website helped me figure
out for sure what I wanted, I thought we could avoid the drive out to
the store by ordering online. Big time savings for us during this busy
time. Only missed out on helpful salespeople and yet I know I could have
gotten help online if I felt I needed it.
Bliss Packer
Chicago, IL
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12/19/07
You folks are fantastic - great product, delivered in just 2 days from
time of order, even though I used ground UPS, HDTV easy to setup and operate,
my wife's mother is just so happy with it! Thanks for a great experience,
and a lasting joy to her mother.
A. Barnett
Raleigh, NC
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12/11/07
I got a 52 inch Sony Bravia LCD. This was the first time I've purchased
from Abt. I did so after I found them to be several hundred dollars less
than my local Best Buy, plus it was delivered to my home at no additional
cost. Not only that, the shippers used by Abt brought the set inside,
placed it in the room where I would be setting it up, and opened the carton
so I could inspect it for damage before they left. Everyting was great,
and the television is wonderful. I'll definitely buy from Abt again.
Joe Isom
East Amherst, NY
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12/2/07
The product I wanted at a good price with fast delivery and the best packing
I've ever seen on a product I ordered on line in 10 years. I can't wait
to find the time to cruise your website to see what else you have there.
Will order my next ink shipment from Abt.com.
Andrew Henrich
Tempe, AZ
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11/23/07
This is my first purchase from Abt.com and I am extremely satisfied with
the entirire purchase from the user freindliness of the web site to the
pricing, the super fast shipping and easy order tracking.
Mike Girbino
Cleveland, OH
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11/13/07
The purchase experience was excellent. The product I wanted was available,
delivered promptly, and at a very competitive price. I highly recommend
this company and would purchase there again.
Richard Danser
Lessburg, FL
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11/6/07
This is my first purchase at abt.com. I was surprised at how easy it was
to find what I was looking for at a price I was willing to pay. The checkout
process was clear and concise and I actually grinned when my purchase
was complete.
Kelly Pryor
San Diego, CA
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10/14/07
Always of the highest quality and good customer service. Questions answered
promptly, thoroughly and kindly whether in person, on phone or via web
chat.
name withheld
Chicago, IL
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9/12/07
Today I received the vacuum cleaner I ordered a just few days ago. I want
to complement you on your fast service, shipping and order tracking. The
online ordering process was easy and your pricing was great. This was
my first order with ABT, but it won't be my last. Thanks ABT!
Paul Horton
Atlanta, GA
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9/1/07
Order arrived incredibly fast - before I thought possible! Great service!
Dan Swodzinski
Milwaukee, WI
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8/12/07
I recently purchased a vacuum from Abt Electronics. This was a easy, trusting
experience! Thank you! I love my Hoover canister with the great filtration
system, suction - it is quiet, has an automatic cord retractor and lightweight!
So after I made up my mind to purchase from Abt, I looked at other web
sites and I was amazed $20 to $40 more plus shipping charges. Even if
they had not been less expensive I still would have kept my order with
Abt because of my phone conservation with a gentleman sales rep. My internet
sales experience was simple, very explanatory and not long. I will purchase
from Abt in the future.
Thank you for superior customer service (I am referencing the man I spoke
to who was so understanding). He could have laughed or made a comment
about my question instead he explained there was just one part to put
together, click in hose to canister. I did not know I was even buying
from another state (and shipping was included). It meant enough to me
to say thank you, thank you, thank you!!!!!
Stacy Fox
Mt.Vernon, ME
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7/1/07
I am amazed to find this level of service in the current market. The product
was delivered on time and in perfect condition. The product itself was
defective which is not ABT's fault. I contacted them my email and online
chat and within 24 hours had a free UPS return label in my hand. I will
now be making ABT a regular on my online purchase list. Thanks ABT.
Jerry Krause
San Francisco, CA
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6/1/07
100% satisfaction. I will always use ABT Electronics ahead of competitors
unless there is a 20 % price difference. And, even then ABT has matched
the competition's prices. Can't go wrong with ABT whether you're next
store or next 10 states away.
Edmond O'Neill
Hatfield, PA
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5/18/07
I recently bought a Breville Juicer after reading customer reviews online.
I wanted to thank your company, not only was your pricing cheaper than
anywhere else but your service is awesome. I was so surprised to get my
order the next business day. I love the juicer and plan to be a loyal
ABT customer and will spread the word about you to everyone I know. Thanks
again for offering such great products and services.
Mairi Huizinga
West Chester, OH
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5/11/07
I just wanted to thank you for making my recent purchasing experience
so pleasant. I bought a microwave from your company as a gift for Mother's
Day and it arrived within a few days after I bought it and my sister loved
it. I loved how you made the whole process from purchasing to tracking
the package so easy for me (not to mention affordable). The whole transaction
process was so streamlined, easy, affordable and informative. I have told
many friends about my experience and I hope that it brings you a lot of
business. You really deserve it. Thank you very much! Aloha.
Wallace Napier
Honolulu, HI
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4/19/07
I recently purchased four Sharp LCD TV's from Abt and I would like to
tell you that the customer service dept. was the best. Every question
or request was dealt with fast and to my complete satisfaction. I live
just outside of Manhattan NYC and Abt Electronics was better than the
best in this area. From the competitive prices to the customer service
- to the way the items were packed and shipped. All first class.
Don LaScola
Lyndhurst, NJ
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4/5/07
I recently ordered a 19" Samsung LCD TV from you. I was completely
and totally satisfied with the way my order was handled. I could not have
asked for anything more. The total process from A to Z more than met my
expectations. I was particularly impressed with the procedure you have
for tracking orders after they have shipped. It was extremely easy to
use. This was my first purchase I have made from you. I am sure there
will be more.
Tim Henniss
Pinehurst, NC
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3/28/07
I received the microwave and I'm extremely please with it and with the
great customer service and lightening fast delivery by ABT Electronics.
I recommend your company to anyone who is looking for quality products
at a great price. Thanks ABT, I'll be back as a customer.
Brenda Weathers
Statesboro, GA
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3/21/07
I searched the Internet high and low for the product I wanted, even E-bay
could not beat the price because ABT offered free shipping for my product.
The tracking kept me up to date as to where my purchase was and delivered
on time as promised. This was my first purchase from ABT and certainly
not my last. For the best price this will be my first stop.
D. G. Merrell
San Juan Capistrano, CA
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3/18/07
Our relationship started with my father buying from your store in Logan
Square. From there to Niles to Morton Grove to Glenview- we've been steady
customers. Why?? Very simple-- Very knowledgable sales staff; right product(s)
and the best price. Most important of all- unbelievable service before,
during and after the sale. Thank you from Phoenix, AZ.
Mike Adler
Phoenix, AZ
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1/26/07
This was the easiest internet ordering I have done. Abt Electronics worked
things out so that ordering is an easy process with no confusion and it
runs smoothly for the customer. Delivery was right on time also. Thanks.
V. Heffernan
Hermantown, MN
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1/7/07
Abt exceeded my expectations. Good prices, great quality electronics,
easy shopping at the website and on-time delivery in unmarked boxes that
left everybody guessing what might be inside. Thanks.
Tom Hutchison
Springfield, IL
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12/31/06
I ordered the product for a Christmas present for my son, I am currently
in deployed to Iraq. I was extremely excited when I found out that they
shipped the product the every same day. I received an e-mail telling when
the package would arrive. The best thing is they are an Authorized Pioneer
dealer. The price was fair compared against e-bay, but blew the doors
off retail prices! I will purchase more products from Abt Electronics.
Robert Smith
Tacoma, WA
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12/21/06
A friend took me to Abt Electronics about a month ago. It was THE most
pleasant and wonderfully overwhelming shopping experience. From the selection,
to the excellent, no pressure sales people, to the check out process,
to the delicious homemade chocolate chip cookies, I could not have been
more pleased. I have told dozens of people about Abt, and even though
I live 50 miles from the store, it will be more than worth the trip to
go back there!
Mary Kay Conley
Tinley Park IL
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12/11/06
First timer.. Your service was fast and very efficient..Package was received
fast and information to its delivery was great..In a day of lousy service
and low customer ratings, this buy was refreshing..
Lee Schultz
Tacoma, WA
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12/4/06
I have purchased a major appliance from Abt in the past and was very satisfied
with all aspects of the transaction. I saved quite a lot of money, and
was treated very well, by their personnel. This was a phone purchase.
I live hundreds of miles from their store.
Marlene Folkman
Twin Falls, ID
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11/24/06
It's fun to shop at your store and deal with your knowledgeable sales
staff compared to shopping at the 'box stores'. I take pleasure in knowing
that an independent dealer is beating them in selection, price and personnel.
Gary Schultz
Orland Park, IL
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10/30/06
Abt Electronics is my choice for appliances and electronics. The staff
is knowledgeable and helpful; the store is pleasant and well organized.
I have shopped there for at least 15 years and will visit again when the
need arises.
Carol McMahon
Mt Prospect, IL
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10/24/06
I ordered a water filter from your company a few days ago. The price was
very reasonable, the tracking number was emailed to me, and the delivery
confirmation got here along with the filter today. I just wanted to let
you know how nice it is to do business with a company the fills it's orders
promptly, updates the customer on the shipping status, and sells at a
reasonable price. Whenever I am in need of something that ABT could possibly
carry, I will check with you guys first. It's a pleasure doing business
with ABT.
Mark Farwell
McKinney, TX
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10/18/06
I am from Long Island, NY and I believe we have some of the most aggressive
competitive retail stores in the country. So here is the thing - on major
appliances, delivery from out-of-state is a killer. Usually any price
reductions and savings on tax are negated. Therefore, I was amazed that
ABT beat everyone. (and also did it on small electronics).
Plus, you get real humans to speak with. People with names and personalities.
In addition, you get first class delivery, as promised- every time. I
have absolutely no idea how they do it, and though curious, I'm not going
to question it. I shop on the 'net extensively, and I have shopped locally.
I do my research on every item. If you aren't happy with something make
sure you have the reviews and specs on it before you buy. Any retail store
is primarily a place for purchasing, and I would not think them responsible
for a purchaser's poor taste or selection. I am hopeful that ABT will
prosper. Thank you ABT.
John D.
Port Washington, NY
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10/6/06
I have to say, I've been doing business on the internet for nearly 20
years and this one Abt transaction is by far the easiest, most pleasant
transaction I have ever experienced. The communications were prompt and
shipping was free and fast. Bravo Abt...I will be back!!!
Brian Sandvig
Maplewood, MN
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10/1/06
Just a note to thank you for #1) having "in stock" what you
said you had and #2) delivering it on time.
Some say third time is the charm, I say the fourth. Canceled three other
orders for not having in stock what they said they had. Now I know where
to go FIRST.
PS: Perfect fit in my office! wanted the 51, but this connects to camcorder
perfectly!
PL Stephenson
Fresno CA
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9/26/06
Company was very quick to process order, as well as keeping me informed
through email. Will definitely use them again!
Michelle Ivester
Knoxville, TN
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8/28/06
All online shopping experiences with ABT have been very positive for the
last couple of years. ABT was particularly helpful when the delivery crew
threw away the box I needed to collect a rebate. A letter was written
on my behalf which resolved the problem. The web interface is informative
and efficient.
Robert McCarthy
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8/20/06
I have purchased many products, including electronics, home appliances
and other equipment for many years and have been completely satisfied
with the products and all aspects of my association with ABT for all these
years.
John Kennamer
Huntley, IL
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7/20/06
I have ALWAYS shopped at Abt since my parent took me to there. I then
remember them when I purchased my first town home when they were still
in Morton Grove. Even though its an hourlong trip, I would rather go there
than the local big box electronic store 10 mins from me. Now I'm in my
first real single family home and I've purchased a refrigerator, washer,
dryer as well various other electronics and appliances. I am glad they
are there.. always courteous people and always the best prices. Abt has
a lifelong customer here. By the way, my little girls love the globe and
the aquarium and the cookies.
Alejandro Mendoza
Naperville IL
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7/10/06
My ABT transaction was top notch. Often a company will lose some of the
personal touch when operating on-line. Not so for ABT! I placed my order,
called to change it, and asked for delayed shipping while I was on vacation.
ABT provided friendly accommodations for each request. The shipping company
was no less accommodating. I called to ask for an estimated delivery date
and was provided with an accurate shipment status. The shipper called
prior to delivery, delivered at the agreed time, and the product was in
perfect condition upon receipt. I'll look to ABT first for future appliance
purchases.
Craig Runk
Schoolcraft, MI
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6/27/06
The in store experience is superb. The online shopping is fantastic. I
will definitely be an Abt customer for life!
Joy Watson
Chicago, IL
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6/10/06
Abt Electronics has an excellent web site, very easy to maneuver, and
BEST of all---fast and easy checkout. The item I ordered was delivered
exactly when promised, which was important because this was a birthday
present.
Abt is HIGHLY RECOMMENDED!
Nina Poole
Kyburz, CA
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5/31/06
This is not the first time I have ordered from Abt. I have always been
pleased with your site, prices and quick delivery.
Larry Olsen
Palominas, AZ
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4/2/06
I have used Abt on several occasions and have found them to be cooperative,
professional and, frankly, cost effective. I would recommend them highly.
Donald Flynn
Brewster, NY
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3/19/06
Fantastic customer service for this purchase, great product, great price,
fast shipping
Chuck Comito
Smithtown, NY
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2/11/06
This was the best online service I have ever had. Thanks for being so
good!
Jeffrey Scott
SSG USA
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1/12/06
My whole purchasing experience with Abt was rewarding. Their website was
simple to maneuver and their descriptions were clear. Abt's Customer Support
followed up on the delivery address so I was confident that the product
would arrive when and where it was supposed to. The product arrived on-time,
in good condition and was exactly what I was expecting. Abt is at the
top of my list for any of my future ordering.
Thank you,
Joan Cummings
Boca Raton, FL
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12/23/05
We have been buying our electronics from Abt for 6 years now and I just
wanted to say thanks for everything you do for us. Never have I dealt
with a better company. Your prices & service could not be outdone
by any other company. Your customer service is exceeded by no one. Whenever
we buy anything from you it always arrives on time and in great shape.
Thank you,
David Stevenson
Chimney Rock NC
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12/13/05
The site was very easy to use and after the order I called them with a
question. They have a toll free number and I was quickly connected to
a person who promptly answered my question. These guys know what customer
service is!
Renee Achee
Mandeville, LA
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12/2/05
Very simplistic ordering process. Site was well designed to show all relevant
information in a concise format with no legal jargon to confuse consumers.
Everything was stated upfront so consumers have no fear of hidden fees
or product misrepresentation. I would definitely shop here again and again.
I will refer ABT to all of my clients and friends.
Kevin Farne
North Las Vegas, NV
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11/7/05
This is our 3rd time buying high end appliances from Abt. The other times
have been nothing but exemplary. This is a great web source.
Clifton Hawk
Denton TX
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10/17/05
I am writing this e-mail to compliment one of your employees, Mary, for
providing excellent customer service regarding a television I recently
purchased from ABT. She came across as courteous, professional, intelligent,
and most importantly, you have empowered her to make decisions. I am extremely
impressed with how ABT conducts business, the caliber of your employees,
and your business model. Most people believe that when you order merchandise
online you are sacrificing customer service for price. However, ABT appears
to be redefining this stigma, and is providing customer service at levels
typically found at retailers such as Nordstroms. Once again, my complements
to ABT and your employees.
Rich Schlesinger
Orange County, CA
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9/21/05
I found the pricing to be very competitive. The site was very informative
about policies and gave me great comfort that ABT is a member of the BBB.
I appreciate doing business with a online retailer that takes the time
to answer questions upfront.
Robert Baker
Hurst, TX
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6/22/05
Good product choices and trusted brand names. I really like your site,
it's set up well, easy to find things, and has a nice look.
Shawn Roberts
Missoula, MT
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5/19/05
I was born in Chicago and now live in Texas. With ABT's website, I am
able to continue to be a loyal customer even though I am 900 miles away.
ABT has always provided excellent service and prices for each and every
purchase that I have made over the last 5+ years. Thanks for being a great
retailer with the best customer service there is!
Kathleen Kettenbeil
Double Oak, TX
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5/9/05
I am not kidding when I say that "this was one of the best on-line
purchases I have ever made". The prices were just great, the shipping
was even faster than I had anticipated, and everything was correct and
safely packaged. I would definitely order from your company again... Keep
up the good work!!! A very happy customer.
Michael Rasmussen
Milwaukee, WI
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4/21/05
ABT continues to be one of my favorites sites for electronics. They offer
good products at excellent prices, often with free shipping. The few times
I've had to contact customer service, I have been more than satisfied
with the treatment I received and the resolution to my concerns. They
deserve the highest rating an online vendor can achieve.
Christine Fey
Waldwick, NJ
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3/20/05
Abt is by far the best store with whom we have done business. The service,
price, friendliness of salespeople and navigability of the web site are
without peer in the business community.
Stephen Berger
Chicago, IL
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2/22/05
This marks my third purchase from Abt. It is easily the most accessible
website on the net with simple and clear instructions on how to shop as
well as great values. Before I buy from Abt, I always shop prices and
Abt's is always a touch below those of the competition. Combine price
with no hassle shopping experience and free shipping and you have a great
deal! Why would you go anywhere else?
Benjamin Pinczewski
Closter, NJ
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1/05/05
I just wanted to send a quick e-mail to say how great my shopping experience
was. I researched my purchase online and ABT had the best prices. Your
website was easy to navigate and I got the exact model micro-hood and
slide-in range I wanted. Everything arrived on schedule and in great condition.
Now that my new appliances are in they look and work great. So many times
buying things online can be a disappointment. Thanks for making it all
so easy! I have told a few people about your website and even my contractor
is looking into purchasing appliances for his new homes from your website.
I'm sure I'll be back too!
Thanks Again!
Myron King
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12/28/04
You had the XM radio that was out of stock throughout California and
unavailable on the more prominent web sites I visited. My daughter says
thanks to Santa, but it was really you guys. Happy Holidays!
Joe Collonge
Los Gatos, CA
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11/21/04
Fast and simple with good security of personal information. Fast shipping
times. Handles name brands at best prices. Creates confidence in market
and products.
William Simmons
Waynesville, GA
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10/28/04
The ultimate store worldwide for appliances & electronics bar none!
Tony O'Brien
Grayslake, IL
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An older letter that has some interesting photos (click the link):
Colorado
customer tells tale of bear who ate his package.- Click For Story &
Pictures
I wish to commend Abt Electronics shipping department and Toshiba packing
department for making a package that was "nearly bear-proof"
and despite the damage and the rain, the package protected the product
very well. I was very pleased. Please pass this along to whomever should
be commended for doing a great job. I like doing business with Abt.
Chris S.
Alton, Colorado
Here's a few Abt reviews and ratings from our customers. Abt.com reviews,
Abt store reviews, Abt Electronics ratings.
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