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11/6/09
My online shopping experience with
Abt.com was very smooth. I really appreciated the automatic fill-in features
for the zip code and the way new customer accounts are created without
deviating from the check out process.
It's obvious that you've put a lot of thought into the design of your
web site. Well done! Also, the free shipping option is a deal clincher.
Portia Wilcock
Seattle, WA
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10/22/09
If all purchases and deliveries were as easy and prompt as this one was,
I would be doing a lot more purchasing on line.
Gloria Schauer
Surprise, AZ
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10/11/09
We have been a past buyer from Abt over 10 years ago when we lived in
a Chicago Land western suburb. Now in FL. We were always satisfied with
the quality and price of any of the various products purchased. Their
satisfaction guarantee was always honored.
Ken Lawn
Leesburg, FL
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9/29/09
I do business with ABT for 3 main reasons: 1) they are not a giant company
and are a family owned business 2) their pricing is good 3) Their customer
service is AMAZING. You cannot be compared to any other big box company
where teenagers help you.
Angel Siegle
Bartlett, IL
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9/17/09
Checkout was easy and was fast. I found everything fast and you had the
best price for what I was looking for. It saved me a trip to the store.
Karen Davis
Pleasant Grove, UT
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9/10/09
Your site is the first place I go
when I need to purchase anything. I tell everyone to shop at ABT.com.
I love your fast shipping and outstanding customer service.
Sharon Bryant-Perry
West Palm Beach, FL
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9/3/09
We went out of our way to shop at
ABT. We're local to Chicago and have been
consistently impressed with your quality and service. You guys are fantastic!
Kim Buck
Arlington Heights, IL
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8/27/09
Abt.com is one of the best online
stores I've ever done business with and I have done business with MANY.
The "Big Chain" stores, the "preppy electronic" stores,
the well known "discount" stores....etc. etc. and none of them
have anything over Abt.
Alan
Gray, ME
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8/14/09
Abt's price was the best and they
accepted a coupon and their shipping was reasonable. The website made
it easy to find the product I wanted.
LuAnn Jensen
La Verne, CA
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8/5/09
The best online store I ever found, reasonable price, good shopping experience,
great product, fast shipping. My first choice for online.
John Zhang
Chandler, AZ
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7/28/09
Excellent audio inventory. Good price competitiveness. Free Shipping and
no sales tax are major plusses. Web site glitch-free and user-friendly.
Good job so far.
Michael Kennedy
Delran, NJ
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7/16/09
We have purchased numerous ABT appliances at their Morton Grove and Glenview
stores; my wife's Grandparents purchased products from the Original Store
in Logan Sq. on Milwaukee Ave. Accordingly, when the Olympus product appeared
at ABT I ordered on line from them. Also favor purchasing from local (Chicago
area) merchant.
Louis Adler
Deerfield, IL
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7/5/09
My parents introduced me to
Abt when I was a child growing up in Glencoe, IL. I believe in being loyal
to locally owned businesses and appreciate all that Abt offers in terms
of products and service. Having such a thorough website helps as I reside
in the city and it is just more convenient to purchase both small and
large items this way.
Sieglinde Lim-Seiwert
Chicago, IL
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6/23/09
I was completely satisfied
with the product, but particularly with Abt's handling of the order.
John Putzel
Saint Louis, MO
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6/1/09
Abt was $30 less for this microwave than Amazon. I'd researched and knew
this was the microwave I wanted and was comparing prices. But even if
the prices were the same, or Abt was a little higher, I would choose ABT
because of the well-packed shipping. Abt boxes are always new and heavy,
merchandise is pristine, always packed well.
Janice M Harbaugh
Mitchellville, IA
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5/27/09
Have purchased things from
ABT for many many years - great company - great service. I shopped at
the old Abt when it was on Milwaukee Ave in Chicago.
Sharon Wolnik
Wood Dale, IL
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5/16/09
This is the fourth appliance
that I've purchased from ABT. I've also recommended your store to my family
and friends. I love the free delivery, but I especially love the great
customer service. You simply cannot get this type of customer satisfaction
at a large home center.
Mary Muniz
Chicago, IL
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5/8/09
When I moved from Chicago to
San Diego in 2000, I never dreamed that I would shop at the "House
That Service Built" ever again. Thanks to the internet, here I am
shopping at Abt! Both sides of my family have shopped at Abt since you
opened your first store on Milwaukee Avenue in Avondale in 1936 and I
am thrilled to be able to give you my business. There is nothing like
Abt here in Southern California, so your presence on the web is truly
appreciated. I will let all my friends know that they should check Abt.com
before they buy from anywhere else.
Ralph Walton
San Diego, CA
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4/30/09
I am very pleased with all aspects of this purchase. The item shipped
quickly, was carefully packed, and got here fast. I would definitely order
from this company again, and would recommend it to others.
Ronn Gladwin
Oklahoma City, OK
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4/22/09
Your service is great and you stand behind your products.
Esta Bain
Albuquerque, NM
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4/13/09
I've always been satisfied
with all the purchases I've made at ABT. Customer service is excellent
and the quality of their merchandise is without a doubt the best!
Anita Sison
Harwood Heights, IL
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4/3/09
My order from Abt.com arrived very quickly and in perfect condition. This
is what I have come to expect from Abt and I will certainly order from
them again and recommend them to others. Their prices are very competitive
and their service is outstanding.
Jim Varnedoe
Savannah, GA
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3/23/09
This website has the best prices
and includes shipping and handling. I haven't found this kind of deal
anywhere else. Plus, they mail your item FAST! It arrives in perfect condition.
++++
Jo Ann C.
Tallahassee, FL
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3/14/09
I always purchase appliances from ABT. Their prices are more than reasonable
and they supply any reviews they have on each product. Their web site
is thorough and easy to use. I encourage any one to buy from ABT with
confidence.
Susan Laub
Skokie, IL
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3/2/09
The washer I purchased from Abt.com was a replacement for a washer I bought
at Sears last October (which has failed twice). The customer service on
that purchase was terrible. I've always heard from friends and relatives
that the experience at Abt is exceptional. The only reason I haven't shopped
at Abt more in the past, is that the retail store is not close to my home.
But, Abt's website experience is also exceptional, so I won't let the
location be an issue in the futue.
Robert Mathien
West Chicago, IL
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2/24/09
I found your store one
day when I was browsing the internet looking for blue-ray players.
Your site is wonderful in every way, very informative, combined
with great service. I am so glad to have discovered it!!!
Kim Schneider
Dickinson, ND
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2/14/09
I always am impressed
by the quality of the experience at the ABT retail outlet and now
online. The site was easy to use and had powerful search features.
I felt comfortable knowing that I could chat with a customer service
rep with the click of the mouse.
Nick Ballinger
Greer, SC
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2/1/09
These guys are great! They are fast and efficient and truly go out
of your way to help you. There is candy and cookies everywhere to
enhance your shopping experience. They price matched our Sony tv
found online with no problem and then gave it to us for even less
just so they could say they gave us the best price. In an era where
"hire the customer" is in vouge and where you can go to
Target and the cashier won't say a single word to you, customer
service is king! Abt gives the royal treatment!
Sejgal S.
Chicago, IL
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1/9/08
I've never bought anything from Abt online before. It was quick, easy,
and informative. I searched several other sites for the micro SD card.
I didn't buy from those sites because their descriptions left me not quite
sure what I was buying. I hate to order something and find out when I
receive it that it isn't what I need! Abt's description was clear and
concise. I know I got the right item. They had the same SD card at another
store for $35 as well but theirs was only 2 GB instead of the 8GB card
I got at Abt for the same $35.
Tom Ahern
Chicago, IL
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1/1/09
I order all my appliances from ABT's web site. I have always had
great service and fast delivery.They're the best! I don't shop anywhere
else for appliances.
Carol Paruch
Roselle, IL
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12/28/08
Selection, price delivery are always perfect and when called always
received courteous, knowledgable assistance. Highly recommend.
Thomas Parisi
Boerne, TX
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12/22/08
Abt has knowledgeable salespeople, and the online chat feature was
fast and accurate. I have purchased other items from Abt, as have
family members. Pricing is competitive and service is very good.
I will continue to shop here.
Chris Carlson
Vernon Hills, IL
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12/18/08
Great shopping experience with this company in the past. This is
one of the online companies that you can always depend on!
T. Frank Dolan
Arlington, TN
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12/10/08
ABT service has been great. All orders handled rapidly and the one
return item was handled with fantastic customer service. We really
appreciate the ABT level of service. We have recommended them to
many of our friends.
Leo Cloninger
Warrensburg, MO
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11/25/08
I have been a Abt customer for nearly 30 years, and have always
been happy with customer service and products. Keep up the great
work!
Mary Lewis
Evanston, IL
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10/29/08
My parents who are now deceased shopped at Abt when it was just
a small store in Chicago. When I got married and then bought a home,
I started shopping at Abt. Most of my family who live all over the
greater Chicago metropolitan area buy their appliances from Abt
and rave about your selection and service. Friends from as far away
as Antioch are familiar with Abt and shop there when the need arises.
The only "problem" is quality appliances seem to last
a long time. My early to mid 1990's Abt purchased Maytag washer
and dryer are still going strong just like the Energizer Bunny.
These past few years my purchases have been smaller, various electronics.
But when the economy allows I plan a major kitchen remodel and I
fully intend to buy all my new appliances at Abt. I wouldn't think
of shopping elsewhere. I may look elsewhere but I will buy from
Abt. The bottom line is not only are your prices so very fair and
competitive, your service can't be beat. I'm the kind of consumer
who places value above price and Abt always comes out on top. Keep
on doing what you've been doing for all these years and you'll keep
building your "fan club".
Eileen Priest
Hoffman Estates, IL
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10/22/08
Abt.com is an outstanding internet retailer! I've made several purchases
from this retailer and have been extremely satisfied with my experiences!
The care that they demonstrate in ensuring all purchases are securely
packaged and shipped is superb! Most highly recommended!
Greg Hlinka
Alexandria, VA
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10/15/08
I have been searching all day for a portable dvd player for my dad's
80th birthday and it was a hassle but I somehow got to Abt.com site
and it was GREAT. Within a matter of less than 10 minutes I found
exactly what I had been searching for ALL day and got a GREAT price
with no shipping and no tax. I LOVE THIS SITE.
Michelle Shanahan
Napa, CA
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10/7/08
I am pleased with Abt.com's website and the help I was able to get
via their online chat support. The representatives were helpful
and informative. I am glad that Abt.com has a solid and easy to
understand return policy, but because I was able to research the
product using their website and chat support, I am hoping to only
need to return the product if it is defective or damaged upon arrival.
Chris Sussman
Cambridge, MA
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10/1/08
Abt.com has the best prices and shipping around. I always receive
my merchandise quickly and am very pleased with their service. I
would recommend them to everyone.
Ricki Stroud
Denver, Colorado
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9/23/08
I am a return customer
and have recommended ABT to several friends and relatives. Your
products are in stock, ordering online is simple and shipped quickly.
Angel Morales
Boca Raton, FL
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9/8/08
WOW! Placed my order Monday afternoon & had it by Wednesday
morning. Super fast shipping! Having a little trouble getting it
hooked up. I haven't given up yet. Many thanks for a great product,
great price & same day FREE shipping! You guys rock!!
Teresa G.
Cleveland, TN
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8/17/08
Great experience- Abt customer service is #1 on the internet - It
doesn't get any better!!!!!!
Frederick Heuer
Lewiston, NY
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7/15/08
I appreciated the ability to calculate shipping charges before committing
to purchase - that made the difference for me - and I purchased
here rather than other online sources.
Sue Anderson
Austin, TX
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7/1/08
This online purchase has quite possibly been the best value, easiest
transaction, fastest delivery purchase I have e v e r had. I am
thrilled with the product, know that I got a great deal, and amazed
at how quickly it arrived at my doorstep. Perfect.
Vivianne Scott
Wilson, NY
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6/15/08
My family and friends
have purchased many items from ABT Electronics & Appliances.
They are the best in fast delivery, selection and price! With the
high cost of gas why would you go from store to store only to find
that they can't match ABT's price. Look no further... shop with
ABT online!
Peter Consolo
Brooklyn, NY
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6/1/08
I received my purchase (a Samsung LCD HDTV) much more quickly (only
two business days from the date of my online order) than expected.
When my nephews helped me unpack it and set it up, I was very pleased
to note all the extra care in packing that had been taken to further
ensure that the delicate TV arrived without damage in that the manufacturer's
shipping box (already well padded and enforced with styrofoam forms
molded to hold the tv inside), was nested securely by Abt's shipping
department in air pillows within the larger shipping carton. It
is very, very clear to me that Abt cares very strongly about the
products they sell reaching the purchaser in perfect condition.
I want to extend my most hearty thanks and appreciation for this
extra care and will certainly tell anyone who asks about this extraordinary
level of care.
D. M. Jitchotvisut
Chicago, IL
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5/14/08
Thanks so much. Your website made it very easy to locate what I
was shopping for. The price was unbeatable and the free shipping
was just great. I appreciate the prompt confirmation of my order
along with the invoice and UPS package tracking details by email.
All around, this was a good experience. I'll order from ABT again
in the future.
Rockford Thorpe
Sugarland, TX
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5/1/08
It's easy to see why ABT has been in business for so long - great
products and great, fair prices from a family owned company that
definitely cares about their customers. Plus, it helps that they
are Chicago area based, my favorite town! Several months ago, we
needed a new refrigerator. I could have gone three miles down the
street to a discount appliance store locally, but I chose to deal
with ABT due to everything mentioned above. ABT is an outstanding
company, and they have a lifetime customer in me. Thanks ABT!
Richard Lewis
Palm Coast, FL
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4/13/08
Dealing with ABT was easy. They update you as to the status of your
order (was shipped, will be delivered, has been delivered) and was
very accurate. Order arrived as requested. Absolutely no problems.
This is my 2nd order from ABT and will order from them again.
Dania Medina-Urzua
Lake Mary, FL
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4/2/08
I have enjoyed all of my communications with this company and obviously
keep coming back. They appear to truly care about their customers.
They offer prompt and accurate product delivery and are accessible
if I need to talk to them. A number one company in our book.
Sandy Webster
St Charles, IL
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3/21/08
Love doing business with Abt. All the staff I've encountered have
shown excellent customer care. Special kudos to your delivery and
installer staff. On time, courteous, and efficient... it's a rare
thing in today's world. Thank you Abt for the high standards of
customer care you provide. Some times for a good price business
skimp on customer service and many consumers think this is ok and
they just settle... I used to think that. You showed me that's not
the case. This is a testimony to your many years of business. In
my family we
love Abt.
Phyllis Haskin
Chicago, IL
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3/1/08
What an online merchant should be - new, quality products, no annoying
phone calls or sales pitches, fast efficient service, shipping on
time and easy to track updates. Bravo.
Blake Bryant Jory
Valley Village, CA
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2/17/08
Very reliable company to purchase from. Everything was just as stated
on line. In this day and age when you don't know who you can believe
it's very refreshing to know that there is a company in cyberspace
that will do what they say they will do. Thank you for a very good
experience.
Carol Haase
Knoxville, TN
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2/7/08
Abt sets the standard
for excellence and outperforms all other retailers. Abt has the
best; service, customer service, prices and great technicians. I
only shop at Abt for my computer, cameras, electronics or household
products. Fortunately, I also have the opportunity to personally
shop in person at their store. My family has been an Abt customer
for 40 years.
Lenora Vasilopoulos,
Glenview, IL
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1/27/08
This is the 2nd time I've ordered from Abt.com within the past few
months. Both times, I was impressed with the notification I received
when my order was shipped & the quick-link to my UPS tracking
number. Both times, my items were packed with care & products
were exactly as expected. Prices were the best, also! Abt.com is
an exceptional company. I would highly recommend them and will definitely
be ordering from them in the future!
Beverly Duffy
Albuquerque, NM
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1/8/08
Absolutely PERFECT transaction - from start to finish. I simply
could not
have asked for anything better. Great pricing (and price MATCHING)
Excellent
reduced cost on expedited shipping Super, super fast customer service
(oh,
and really great product too!)
Joyce Meier
Greenwood, IN
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12/26/07
Great store- great prices- great website. Have shopped at Abt for
years. This is the first time buying from them online; despite experience
with online shopping, have never bought anything this expensive
before online. But, since I know mostly what I wanted and the website
helped me figure out for sure what I wanted, I thought we could
avoid the drive out to the store by ordering online. Big time savings
for us during this busy time. Only missed out on helpful salespeople
and yet I know I could have gotten help online if I felt I needed
it.
Bliss Packer
Chicago, IL
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12/19/07
You folks are fantastic - great product, delivered in just 2 days
from time of order, even though I used ground UPS, HDTV easy to
setup and operate, my wife's mother is just so happy with it! Thanks
for a great experience, and a lasting joy to her mother.
A. Barnett
Raleigh, NC
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12/11/07
I got a 52 inch Sony Bravia LCD. This was the first time I've purchased
from Abt. I did so after I found them to be several hundred dollars
less than my local Best Buy, plus it was delivered to my home at
no additional cost. Not only that, the shippers used by Abt brought
the set inside, placed it in the room where I would be setting it
up, and opened the carton so I could inspect it for damage before
they left. Everyting was great, and the television is wonderful.
I'll definitely buy from Abt again.
Joe Isom
East Amherst, NY
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12/2/07
The product I wanted at a good price with fast delivery and the
best packing I've ever seen on a product I ordered on line in 10
years. I can't wait to find the time to cruise your website to see
what else you have there. Will order my next ink shipment from Abt.com.
Andrew Henrich
Tempe, AZ
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11/23/07
This is my first purchase from Abt.com and I am extremely satisfied
with the entirire purchase from the user freindliness of the web
site to the pricing, the super fast shipping and easy order tracking.
Mike Girbino
Cleveland, OH
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11/13/07
The purchase experience was excellent. The product I wanted was
available, delivered promptly, and at a very competitive price.
I highly recommend this company and would purchase there again.
Richard Danser
Lessburg, FL
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11/6/07
This is my first purchase at abt.com. I was surprised at how easy
it was to find what I was looking for at a price I was willing to
pay. The checkout process was clear and concise and I actually grinned
when my purchase was complete.
Kelly Pryor
San Diego, CA
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10/14/07
Always of the highest quality and good customer service. Questions
answered promptly, thoroughly and kindly whether in person, on phone
or via web chat.
name withheld
Chicago, IL
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9/12/07
Today I received the vacuum cleaner I ordered a just few days ago.
I want to complement you on your fast service, shipping and order
tracking. The online ordering process was easy and your pricing
was great. This was my first order with ABT, but it won't be my
last. Thanks ABT!
Paul Horton
Atlanta, GA
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9/1/07
Order arrived incredibly fast - before I thought possible! Great
service!
Dan Swodzinski
Milwaukee, WI
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8/22/07
Dear Abt- Thank you for all communications. I received my fridge
on Thursday and I love it. I have never ordered a large appliance
online and was nervous, especially as I had never seen the fridge
bar an exterior image on the website. However it met my extensive
criteria so I took a gamble on the fridge and your company and it
paid off. I love it, the stainless steel is perfect, the interior
is all I had hoped for and it was delivered as promised by friendly
deliverymen. Last but not least I saved a lot ordering it from you.
I will use your company again.
Fiona Weiss
Short Hills, NJ
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8/12/07
I recently purchased a vacuum from Abt Electronics. This was a easy,
trusting experience! Thank you! I love my Hoover canister with the
great filtration system, suction - it is quiet, has an automatic
cord retractor and lightweight! So after I made up my mind to purchase
from Abt, I looked at other web sites and I was amazed $20 to $40
more plus shipping charges. Even if they had not been less expensive
I still would have kept my order with Abt because of my phone conservation
with a gentleman sales rep. My internet sales experience was simple,
very explanatory and not long. I will purchase from Abt in the future.
Thank you for superior customer service (I am referencing the man
I spoke to who was so understanding). He could have laughed or made
a comment about my question instead he explained there was just
one part to put together, click in hose to canister. I did not know
I was even buying from another state (and shipping was included).
It meant enough to me to say thank you, thank you, thank you!!!!!
Stacy Fox
Mt.Vernon, ME
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7/1/07
I am amazed to find this level of service in the current market.
The product was delivered on time and in perfect condition. The
product itself was defective which is not ABT's fault. I contacted
them my email and online chat and within 24 hours had a free UPS
return label in my hand. I will now be making ABT a regular on my
online purchase list. Thanks ABT.
Jerry Krause
San Francisco, CA
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6/1/07
100% satisfaction. I will always use ABT Electronics ahead of competitors
unless there is a 20 % price difference. And, even then ABT has
matched the competition's prices. Can't go wrong with ABT whether
you're next store or next 10 states away.
Edmond O'Neill
Hatfield, PA
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5/18/07
I recently bought a Breville Juicer after reading customer reviews
online. I wanted to thank your company, not only was your pricing
cheaper than anywhere else but your service is awesome. I was so
surprised to get my order the next business day. I love the juicer
and plan to be a loyal ABT customer and will spread the word about
you to everyone I know. Thanks again for offering such great products
and services.
Mairi Huizinga
West Chester, OH
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5/11/07
I just wanted to thank you for making my recent purchasing experience
so pleasant. I bought a microwave from your company as a gift for
Mother's Day and it arrived within a few days after I bought it
and my sister loved it. I loved how you made the whole process from
purchasing to tracking the package so easy for me (not to mention
affordable). The whole transaction process was so streamlined, easy,
affordable and informative. I have told many friends about my experience
and I hope that it brings you a lot of business. You really deserve
it. Thank you very much! Aloha.
Wallace Napier
Honolulu, HI
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4/19/07
I recently purchased four Sharp LCD TV's from Abt and I would like
to tell you that the customer service dept. was the best. Every
question or request was dealt with fast and to my complete satisfaction.
I live just outside of Manhattan NYC and Abt Electronics was better
than the best in this area. From the competitive prices to the customer
service - to the way the items were packed and shipped. All first
class.
Don LaScola
Lyndhurst, NJ
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4/5/07
I recently ordered a 19" Samsung LCD TV from you. I was completely
and totally satisfied with the way my order was handled. I could
not have asked for anything more. The total process from A to Z
more than met my expectations. I was particularly impressed with
the procedure you have for tracking orders after they have shipped.
It was extremely easy to use. This was my first purchase I have
made from you. I am sure there will be more.
Tim Henniss
Pinehurst, NC
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3/28/07
I received the microwave and I'm extremely please with it and with
the great customer service and lightening fast delivery by ABT Electronics.
I recommend your company to anyone who is looking for quality products
at a great price. Thanks ABT, I'll be back as a customer.
Brenda Weathers
Statesboro, GA
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3/21/07
I searched the Internet high and low for the product I wanted, even
E-bay could not beat the price because ABT offered free shipping
for my product. The tracking kept me up to date as to where my purchase
was and delivered on time as promised. This was my first purchase
from ABT and certainly not my last. For the best price this will
be my first stop.
D. G. Merrell
San Juan Capistrano, CA
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3/18/07
Our relationship started with my father buying from your store in
Logan Square. From there to Niles to Morton Grove to Glenview- we've
been steady customers. Why?? Very simple-- Very knowledgable sales
staff; right product(s) and the best price. Most important of all-
unbelievable service before, during and after the sale. Thank you
from Phoenix, AZ.
Mike Adler
Phoenix, AZ
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1/26/07
This was the easiest internet ordering I have done. Abt Electronics
worked things out so that ordering is an easy process with no confusion
and it runs smoothly for the customer. Delivery was right on time
also. Thanks.
V. Heffernan
Hermantown, MN
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1/7/07
Abt exceeded my expectations. Good prices, great quality electronics,
easy shopping at the website and on-time delivery in unmarked boxes
that left everybody guessing what might be inside. Thanks.
Tom Hutchison
Springfield, IL
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12/31/06
I ordered the product for a Christmas present for my son, I am currently
in deployed to Iraq. I was extremely excited when I found out that
they shipped the product the every same day. I received an e-mail
telling when the package would arrive. The best thing is they are
an Authorized Pioneer dealer. The price was fair compared against
e-bay, but blew the doors off retail prices! I will purchase more
products from Abt Electronics.
Robert Smith
Tacoma, WA
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12/21/06
A friend took me to Abt Electronics about a month ago. It was THE
most pleasant and wonderfully overwhelming shopping experience.
From the selection, to the excellent, no pressure sales people,
to the check out process, to the delicious homemade chocolate chip
cookies, I could not have been more pleased. I have told dozens
of people about Abt, and even though I live 50 miles from the store,
it will be more than worth the trip to go back there!
Mary Kay Conley
Tinley Park IL
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12/11/06
First timer.. Your service was fast and very efficient..Package
was received fast and information to its delivery was great..In
a day of lousy service and low customer ratings, this buy was refreshing..
Lee Schultz
Tacoma, WA
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12/4/06
I have purchased a major appliance from Abt in the past and was
very satisfied with all aspects of the transaction. I saved quite
a lot of money, and was treated very well, by their personnel. This
was a phone purchase. I live hundreds of miles from their store.
Marlene Folkman
Twin Falls, ID
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11/24/06
It's fun to shop at your store and deal with your knowledgeable
sales staff compared to shopping at the 'box stores'. I take pleasure
in knowing that an independent dealer is beating them in selection,
price and personnel.
Gary Schultz
Orland Park, IL
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10/30/06
Abt Electronics is my choice for appliances and electronics. The
staff is knowledgeable and helpful; the store is pleasant and well
organized. I have shopped there for at least 15 years and will visit
again when the need arises.
Carol McMahon
Mt Prospect, IL
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10/24/06
I ordered a water filter from your company a few days ago. The price
was very reasonable, the tracking number was emailed to me, and
the delivery confirmation got here along with the filter today.
I just wanted to let you know how nice it is to do business with
a company the fills it's orders promptly, updates the customer on
the shipping status, and sells at a reasonable price. Whenever I
am in need of something that ABT could possibly carry, I will check
with you guys first. It's a pleasure doing business with ABT.
Mark Farwell
McKinney, TX
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10/18/06
I am from Long Island, NY and I believe we have some of the most
aggressive competitive retail stores in the country. So here is
the thing - on major appliances, delivery from out-of-state is a
killer. Usually any price reductions and savings on tax are negated.
Therefore, I was amazed that ABT beat everyone. (and also did it
on small electronics).
Plus, you get real humans to speak with. People with names and personalities.
In addition, you get first class delivery, as promised- every time.
I have absolutely no idea how they do it, and though curious, I'm
not going to question it. I shop on the 'net extensively, and I
have shopped locally. I do my research on every item. If you aren't
happy with something make sure you have the reviews and specs on
it before you buy. Any retail store is primarily a place for purchasing,
and I would not think them responsible for a purchaser's poor taste
or selection. I am hopeful that ABT will prosper. Thank you ABT.
John D.
Port Washington, NY
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10/6/06
I have to say, I've been doing business on the internet for nearly
20 years and this one Abt transaction is by far the easiest, most
pleasant transaction I have ever experienced. The communications
were prompt and shipping was free and fast. Bravo Abt...I will be
back!!!
Brian Sandvig
Maplewood, MN
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10/1/06
Just a note to thank you for #1) having "in stock" what
you said you had and #2) delivering
it on time.
Some say third time is the charm, I say the fourth. Canceled three
other orders for not having in stock what they said they had. Now
I know where to go FIRST.
PS: Perfect fit in my office! wanted the 51, but this connects to
camcorder perfectly!
PL Stephenson
Fresno CA
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9/26/06
Company was very quick to process order, as well as keeping me informed
through email. Will definitely use them again!
Michelle Ivester
Knoxville, TN
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8/28/06
All online shopping experiences with ABT have been very positive
for the last couple of years. ABT was particularly helpful when
the delivery crew threw away the box I needed to collect a rebate.
A letter was written on my behalf which resolved the problem. The
web interface is informative and efficient.
Robert McCarthy
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8/20/06
I have purchased many products, including electronics, home appliances
and other equipment for many years and have been completely satisfied
with the products and all aspects of my association with ABT for
all these years.
John Kennamer
Huntley, IL
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7/20/06
I have ALWAYS shopped at Abt since my parent took me to there. I
then remember them when I purchased my first town home when they
were still in Morton Grove. Even though its an hourlong trip, I
would rather go there than the local big box electronic store 10
mins from me. Now I'm in my first real single family home and I've
purchased a refrigerator, washer, dryer as well various other electronics
and appliances. I am glad they are there.. always courteous people
and always the best prices. Abt has a lifelong customer here. By
the way, my little girls love the globe and the aquarium and the
cookies.
Alejandro Mendoza
Naperville IL
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7/10/06
My ABT transaction was top notch. Often a company will lose some
of the personal touch when operating on-line. Not so for ABT! I
placed my order, called to change it, and asked for delayed shipping
while I was on vacation. ABT provided friendly accommodations for
each request. The shipping company was no less accommodating. I
called to ask for an estimated delivery date and was provided with
an accurate shipment status. The shipper called prior to delivery,
delivered at the agreed time, and the product was in perfect condition
upon receipt. I'll look to ABT first for future appliance purchases.
Craig Runk
Schoolcraft, MI
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6/27/06
The in store experience is superb. The online shopping is fantastic.
I will definitely be an Abt customer for life!
Joy Watson
Chicago, IL
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6/10/06
Abt Electronics has an excellent web site, very easy to maneuver,
and BEST of all---fast and easy checkout. The item I ordered was
delivered exactly when promised, which was important because this
was a birthday present.
Abt is HIGHLY RECOMMENDED!
Nina Poole
Kyburz, CA
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5/31/06
This is not the first time I have ordered from Abt. I have always
been pleased with your site, prices and quick delivery.
Larry Olsen
Palominas, AZ
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4/2/06
I have used Abt on several occasions and have found them to be cooperative,
professional and, frankly, cost effective. I would recommend them
highly.
Donald Flynn
Brewster, NY
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3/19/06
Fantastic customer service for this purchase, great product, great
price, fast shipping
Chuck Comito
Smithtown, NY
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2/11/06
This was the best online service I have ever had. Thanks for being
so good!
Jeffrey Scott
SSG USA
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1/12/06
My whole purchasing experience with Abt was rewarding. Their website
was simple to maneuver and their descriptions were clear. Abt's
Customer Support followed up on the delivery address so I was confident
that the product would arrive when and where it was supposed to.
The product arrived on-time, in good condition and was exactly what
I was expecting. Abt is at the top of my list for any of my future
ordering.
Thank you,
Joan Cummings
Boca Raton, FL
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12/23/05
We have been buying our electronics
from Abt for 6 years now and I just wanted to say thanks for everything
you do for us. Never have I dealt with a better company. Your prices
& service could not be outdone by any other company. Your customer
service is exceeded by no one. Whenever we buy anything from you
it always arrives on time and in great shape.
Thank you,
David Stevenson
Chimney Rock NC
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12/13/05
The site was very easy to use and after the order I called them
with a question. They have a toll free number and I was quickly
connected to a person who promptly answered my question. These guys
know what customer service is!
Renee Achee
Mandeville, LA
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12/2/05
Very simplistic ordering process. Site was well designed to show
all relevant information in a concise format with no legal jargon
to confuse consumers. Everything was stated upfront so consumers
have no fear of hidden fees or product misrepresentation. I would
definitely shop here again and again. I will refer ABT to all of
my clients and friends.
Kevin Farne
North Las Vegas, NV
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11/7/05
This is our 3rd time buying high end appliances from Abt. The other
times have been nothing but exemplary. This is a great web source.
Clifton Hawk
Denton TX
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10/17/05
I am writing this e-mail to compliment one of your employees, Mary,
for providing excellent customer service regarding a television
I recently purchased from ABT. She came across as courteous, professional,
intelligent, and most importantly, you have empowered her to make
decisions. I am extremely impressed with how ABT conducts business,
the caliber of your employees, and your business model. Most people
believe that when you order merchandise online you are sacrificing
customer service for price. However, ABT appears to be redefining
this stigma, and is providing customer service at levels typically
found at retailers such as Nordstroms. Once again, my complements
to ABT and your employees.
Rich Schlesinger
Orange County, CA
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9/21/05
I found the pricing to be very competitive. The site was very informative
about policies and gave me great comfort that ABT is a member of
the BBB. I appreciate doing business with a online retailer that
takes the time to answer questions upfront.
Robert Baker
Hurst, TX
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6/22/05
Good product choices and trusted brand names. I really like your
site,
it's set up well, easy to find things, and has a nice look.
Shawn Roberts
Missoula, MT
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5/19/05
I was born in Chicago and now live in Texas. With ABT's website,
I am able to continue to be a loyal customer even though I am 900
miles away. ABT has always provided excellent service and prices
for each and every purchase that I have made over the last 5+ years.
Thanks for being a great retailer with the best customer service
there is!
Kathleen Kettenbeil
Double Oak, TX
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5/9/05
I am not kidding
when I say that "this was one of the best on-line purchases
I have ever made". The prices were just great, the shipping
was even faster than I had anticipated, and everything was correct
and safely packaged. I would definitely order from your company
again... Keep up the good work!!! A very happy customer.
Michael Rasmussen
Milwaukee, WI
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4/21/05
ABT continues to be one of my favorites sites for electronics. They
offer good products at excellent prices, often with free shipping.
The few times I've had to contact customer service, I have been
more than satisfied with the treatment I received and the resolution
to my concerns. They deserve the highest rating an online vendor
can achieve.
Christine Fey
Waldwick, NJ
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3/20/05
Abt is by far the best store with whom we have done business. The
service, price, friendliness of salespeople and navigability of
the web site are without peer in the business community.
Stephen Berger
Chicago, IL
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2/22/05
This marks my third purchase from Abt. It is easily the most accessible
website on the net with simple and clear instructions on how to
shop as well as great values. Before I buy from Abt, I always shop
prices and Abt's is always a touch below those of the competition.
Combine price with no hassle shopping experience and free shipping
and you have a great deal! Why would you go anywhere else?
Benjamin Pinczewski
Closter, NJ
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1/05/05
I just wanted
to send a quick e-mail to say how great my shopping experience was.
I researched my purchase online and ABT had the best prices. Your
website was easy to navigate and I got the exact model micro-hood
and slide-in range I wanted. Everything arrived on schedule and
in great condition. Now that my new appliances are in they look
and work great. So many times buying things online can be a disappointment.
Thanks for making it all so easy! I have told a few people about
your website and even my contractor is looking into purchasing appliances
for his new homes from your website. I'm sure I'll be back too!
Thanks Again!
Myron King
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You had the XM
radio that was out of stock throughout California and unavailable
on the more prominent web sites I visited. My daughter says thanks
to Santa, but it was really you guys. Happy Holidays!
Joe Collonge
Los Gatos, CA
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Fast and simple
with good security of personal information. Fast shipping times.
Handles name brands at best prices. Creates confidence in market
and products.
William Simmons
Waynesville, GA
The ultimate store worldwide for appliances
& electronics bar none!
Tony O'Brien
Grayslake, IL
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An older letter
that has some interesting photos (click the link):
Colorado
customer tells tale of bear who ate his package.- Click For Story
& Pictures
I wish to commend ABT Electronics shipping department and Toshiba
packing department for making a package that was "nearly bear-proof"
and despite the damage and the rain, the package protected the product
very well. I was very pleased. Please pass this along to whomever
should be commended for doing a great job. I like doing business
with ABT.
Chris S.
Alton, Colorad
Here's a few Abt reviews and ratings from our customers.
Abt.com reviews, Abt store reviews, Abt Electronics ratings.
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