Pleasing People...Since 1936
Appliances Home Comfort Air ConditionersAir PurifiersDehumidifiersFans And Space HeatersHumidifiersCentral Cooling and HeatingVacuumsWater DispensersWater HeatersPower GeneratorsAccessories Appliance Accessories
|
Audio
|
TV & Video DVR / Tivo Digital Video (DVR) Recorders
|
Cameras & Camcorders |
Portable Electronics Video Players Portable DVD Player
|
Communications |
Computers |
Mobile Electronics
|
Gourmet Shop Gourmet Food Items Gourmet Food Items |
Return Policy
Abt Electronics is committed to making you
happy before, during and after every purchase.
Total Satisfaction Guaranteed
If you are not 100% satisfied with
your merchandise, we'll gladly exchange it or give you a refund for the
full purchase price paid, whichever you prefer, within 30 days from the
original shipping date. Exclusions may apply. All returned or exchanged
items must be in their original box and include all packing material,
manuals, and accessories. If you live in the Chicago area, you can return
or exchange your merchandise directly to our store. For directions, click
here. If you have any problems using this form, please contact our
Returns Department at 1-888-228-5800 x 2859.
No receipt, no problem. Our Computer system will keep a record of your purchase.
Customers are responsible for return shipping costs unless the product arrives damaged or defective. To get a return authorization number log in to your account. We recommend that you use UPS Ground Service “Insured.” If you have an overweight/oversized item that was shipped to you via a Freight/LTL carrier, Abt will arrange for the carrier to pick the product up directly from your home. The return shipping price will be sent to you before it is picked up.
To begin the return process, please log in to your account, and select “Order Information”.
Start a Return
No receipt, no problem. Our Computer system will keep a record of your purchase.
Customers are responsible for return shipping costs unless the product arrives damaged or defective. To get a return authorization number log in to your account. We recommend that you use UPS Ground Service “Insured.” If you have an overweight/oversized item that was shipped to you via a Freight/LTL carrier, Abt will arrange for the carrier to pick the product up directly from your home. The return shipping price will be sent to you before it is picked up.
To begin the return process, please log in to your account, and select “Order Information”.
Start a Return
Abt
has a 30 day return policy on most items excluding the below products.
| Camcorders, Digital Cameras Radar Detectors & GPS: | 15 days for return or exchange. 15% restocking fee on opened items. |
| Cellular Phones | 15 days for return or exchange. 15% restocking fee on opened items. |
| Computer Products: | 15
days for return or exchange. 15% restocking fee on opened items. (computers, computer hardware, tablets, iPads, e-readers, portable video players & accessories) |
| Computer Software, Video Games & Gaming Systems: | 30 day return on unopened merchandise. |
| Cookware, Cooking Utensils, Outdoor Grills & Beverage Machines: | 30 day return on unused merchandise. |
| Mattresses & Pillows | 90 Day Comfort Exchange (one time only). No returns on pillows. |
| Satellite Equipment: | Unopened satellite boxes &
systems may be returned with the original unused access card. Exchanges must be done through the manufacturer for defective items. |
| Seasonal Items: | 30
day exchange policy for defective items or upgrade. No Returns. (Air Conditioners, Grills, Mosquito Magnets and Generators) |
| Water Filters: | 30 day return on unopened merchandise. |
