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Recalls





Whirlpool Dehumidifier Recall

Whirlpool has announced the recall of approximately 1.4 million Whirlpool, ComfortAire, and Kenmore brand dehumidifiers. Abt Electronics is authorized to perform this repair work, but customers need to first read the information below as well as follow the outlined steps:

The recall involves ComfortAire, and Kenmore brand dehumidifiers with front mounted water buckets and serial numbers beginning with "QG" or "QH" or  "QJ" or "QK" or "QL." The affected Whirlpool and ComfortAire dehumidifiers were manufactured from 1997 through 2001, while the affected Kenmore brand dehumidifiers were manufactured only in 1997. The serial number can be found behind the water bucket. If the water bucket is located in the back of the dehumidifier, it is not affected by this recall.

  • Customers who own dehumidifiers affected by this recall should cease operationand unplug the dehumidifier immediately.
  • Customers should then visit http://www.repair.whirlpool.com/or call (toll free) 1-866-640-7139 to register their dehumidifier.
  • Once a dehumidifier has been registered, Whirlpool will send a repair kit directly to each customer's home, along with a listing of authorized service centers that are able to perform the repair.

The repair is free of charge, and customers may call to schedule a home visit, or bring the dehumidifier to an authorized service center once they receive the repair kit from Whirlpool.

Abt Electronics is an authorized service center for Whirlpool, and would be happy to perform this repair for any one of our customers affected by the recall. Unfortunately, we can not provide this service to non-customers.

To arrange for the repair after contacting Whirlpool, customers can drop the unit off at Abt Electronics’ Onsite Service Center located at 1200 N. Milwaukee Ave., Glenview, IL 60025, or you can call to arrange for a technician to come to your home. Our phone number is 847-967-8830.

In either case, the repair is provided free of charge.

Whirlpool Microwave Recall Information

The Whirlpool Corporation has identified specific Over The Range (MicroHood) microwaves nationwide that pose a potential safety hazard to consumers who own them. The problem that these affected microwaves inherently possess may cause the units to overheat and potentially cause a fire.

This recall includes Whirlpool, KitchenAid and Kenmore brand microwave-hood units with serial numbers that begin with "XC". The serial numbers can be found on a label on the bottom edge of the food cavity, inside the microwave door. Whirlpool has asked consumers who own any of these products to take the following steps:

  • Customers who own microwaves impacted by this recall should cease operation and unplug the microwave immediately.
  • They should then contact an authorized service center to arrange a service appointment.
  • Abt Electronics is an authorized service center. You can contact us in either of the following 2 ways:
    1. Click Here to contact our service center. Include your name, phone number, product model number, serial number, Abt original invoice number and date of purchase. We will then contact you within 1 business day to schedule your repair. (local Chicagoland residents only).
    2. Call our service center at 847-967-8830

The repair will be done in your home at no cost to you. Our service department works within the Chicagoland area only.

* Whirlpool has had kits manufactured that will correct the problem, and we currently have kits in our inventory to correct the problem.

* The repairs generally take 45-60 minutes and are very straightforward. We can only provide service to customers who have purchased their microwaves from Abt Electronics.

For more information, customers may also refer Whirlpool's Website at http://www.whirlpool.com