Whirlpool has announced the recall of approximately 1.4 million Whirlpool, ComfortAire, and Kenmore brand dehumidifiers. Abt Electronics is authorized to perform this repair work, but customers need to first read the information below as well as follow the outlined steps:
The recall involves ComfortAire, and Kenmore brand dehumidifiers with front mounted water buckets and serial numbers beginning with "QG" or "QH" or "QJ" or "QK" or "QL." The affected Whirlpool and ComfortAire dehumidifiers were manufactured from 1997 through 2001, while the affected Kenmore brand dehumidifiers were manufactured only in 1997. The serial number can be found behind the water bucket. If the water bucket is located in the back of the dehumidifier, it is not affected by this recall.
The repair is free of charge, and customers may call to schedule a home visit, or bring the dehumidifier to an authorized service center once they receive the repair kit from Whirlpool.
Abt Electronics is an authorized service center for Whirlpool, and would be happy to perform this repair for any one of our customers affected by the recall. Unfortunately, we can not provide this service to non-customers.
To arrange for the repair after contacting Whirlpool, customers can drop the unit off at Abt Electronics Onsite Service Center located at 1200 N. Milwaukee Ave., Glenview, IL 60025, or you can call to arrange for a technician to come to your home. Our phone number is 847-967-8830.
In either case, the repair is provided free of charge.
Whirlpool Microwave Recall Information
The Whirlpool Corporation has identified specific Over The Range (MicroHood) microwaves nationwide that pose a potential safety hazard to consumers who own them. The problem that these affected microwaves inherently possess may cause the units to overheat and potentially cause a fire.
This recall includes Whirlpool, KitchenAid and Kenmore brand microwave-hood units with serial numbers that begin with "XC". The serial numbers can be found on a label on the bottom edge of the food cavity, inside the microwave door. Whirlpool has asked consumers who own any of these products to take the following steps:
The repair will be done in your home at no cost to you. Our service department works within the Chicagoland area only.
* Whirlpool has had kits manufactured that will correct the problem, and we currently have kits in our inventory to correct the problem.
* The repairs generally take 45-60 minutes and are very straightforward. We can only provide service to customers who have purchased their microwaves from Abt Electronics.
For more information, customers may also refer Whirlpool's Website at http://www.whirlpool.com