You're more than just a customer…you're a member of our family.
Authorized Online Dealer
Being an authorized
allows Abt.com to provide you with a higher level of protection
for your goods and assures you the best possible service available online.
Award Winning Customer Service
Abt.com customers have toll-free access to highly trained, award
winning customer Service and Technical Advisors for solutions for
a variety of questions. Contact Abt customer support
with any questions you have during your shopping experience. Call
us toll free at 888-228-5800. In addition, you can live chat, e-mail
directly to our sales and customer service staff, Tweet
us, write on our Facebook
page, or leave a message on our
blog. Go ahead, contact us, we are
here to help you get your questions answered correctly, promptly.
Abt wants customers to learn everything there is to know about the products they love. Whether you're looking to take advantage of new features, or expand your knowledge to become an informed consumer, Abt's Learning
Center has guides designed to inform you through every step of the purchase. The Abt
YouTube channel presents the newest products, reviews, video buying guides, and a series of how-to videos, helping you every step of the way.
Tired of looking through that pile of old product manuals? You can find full manuals on their respective product pages throughout Abt.com.
Abt currently offers free shipping on thousands of items on our website. Just
look for free shipping logo on the product page to see if what you want
qualifies for free shipping. Check out our shipping offers and policie
s for more information.
No Sales Tax
Abt.com customers are not charged sales tax
outside of our local delivery areas (IL, IN, WI & MI).
Low Price Guarantee
Abt Electronics always strives to give you the lowest possible price. If you
find a lower price on any product from a legitimate retailer, or if your item
has dropped within 30 days of original purchase, please call us at 888-228-5800. Our Low Price Guarantee
means our customers get the best price on their favorite products.
Flexible Returns & Exchanges
If you're not completely satisfied with your merchandise consult our our return & exchange policy
. Within 30 days or the purchase
, we will arrange your choice of a refund or exchange. Customers are
responsible for covering the return shipping cost.
Secure Shopping Guarantee
Abt Electronics has gone to great lengths to make sure your shopping experience
are designed with your personal safety in mind. Abt Electronics does not share any of your personal information
provided online without your permission.
Free Technical Support
Abt Electronics also has an authorized Service Center onsite for each of the brands we carry. Each manufacturer has certified our repair technicians to fix their products if a problem arises. When you purchase from us, your merchandise can be repaired directly at our store or at any other Authorized Service Center in the country.
As a family-run, family-oriented business, Abt Electronics is committed to making
the environment cleaner and safer for the benefit of our customers, our employees,
our children, and generations to come. In 2008 Abt opened its 10,000 square-foot
recycling center and kicked off a series of green initiatives
. The recycling center takes in over 240,000 lbs of Styrofoam, 10 million
pounds of appliances and 3 million pounds of electronics each year
. In 2010, Abt Electronics efforts earned it CEPro's Greenest A/V Retailer In The Country
award. Abt's Green Program
is focused on improving the recycling practice of consumer electronics, improving the environmental impact of our building, incentivizing employees to make green-conscience choices, and developing a sustainable fleet of delivery vehicles.