GasElectricDual Fuel
Main Content

The TWICE 2011 Excellence In Retailing Awards

By: TWICE Staff — TWICE | October 3, 2011

TWICE is pleased to announce the winners of its 2011 Excellence in Retailing Awards series.

The program was created eight years ago to recognize the industry's best-of-breed merchants in consumer electronics and major appliance retailing.

The winners are selected by the editors of TWICE, with one award given for each of five distribution channels and/or business models. Those classifications are:

  • Best National Retailer
  • Best CE/Appliance Dealer
  • Best A/V Specialty Dealer
  • Best Consumer Direct Dealer
  • Best Vendor Dealer

In addition, a fifth category, Best Retail Executive, was recently added to honor one individual for his creativity, vision, passion and leadership.

For retail businesses, the selection process and final determination were based on the following criteria:

  • Merchandising excellence
  • Store or website design
  • Customer service
  • Market share
  • Industry contributions
  • Retail innovation
  • Performance during the trailing 12 months, ended Sept. 30, 2011.

Given the continuing macroeconomic headwinds of the past three years, financial results were weighed against the manner in which dealers responded to the weak environment, including operational and marketing initiatives.

While the field of worthy candidates was formidable, the final decisions ultimately went to those merchants who engender the very best in consumer electronics and major appliances retailing.

The winners set the standard that all will be measured by, and that some may yet exceed for our next round of retail accolades in 2012.

So congratulations to each of this year's respected recipients, and good luck to all next year. —The Editors

The Envelope, Please...

  • Best National Retailer: Target
  • Best CE/Appliance Dealer: Abt Electronics
  • Best A/V Specialty Dealer: Stereo Exchange
  • Best Consumer Direct Dealer:
  • Best Vendor Dealer: Apple Stores

©2011 NewBay Media

What Our Customers Say About Us was easy to navigate and always our go-to when looking for appliances. Shipping and delivery was quick, efficient and awesome!
Kelly S. - Indian Wells, CA
May 16, 2023
Great service! My shipment arrived right on time. Our delivery agent was fantastic. I would give ABT more stars if I could!
Theresa W. - Summerville, SC
May 16, 2023
Delivery was great. Communication was excellent and the driver called 10 minutes before arrival.
Sonia L. - Chicago, IL
May 11, 2023
Free shipping, excellent delivery service, and the price on the product was very competitive. Sales rep was very helpful and pleasant to deal with. What more can you ask.
Lawrence G. - Ellison Bay, WI
May 19, 2023
Delivery was on time and installation was very professional!
Jonthan A. - Carmel, MI
May 15, 2023
Delivery staff were great. Prompt, efficient, professional. Delivery and installation was worth every penny and more.
Rebecca E. - Chicago, IL
May 11, 2023
The young men were professional, polite and very knowledgeable. Custom fit the a/C to my unstandard windows. Absolutely rate ABT the highest service award for their teams from initial visit in store to install.
Julie F. - Chicago, IL
May 11, 2023
Excellent very thorough and extremely polite gentleman to install my new washer!!
Aleka/dennis N. - Niles, IL
May 16, 2023
Answered my call promptly and helped with all my questions. Order was delivered on time and we are very happy with our new microwave. Definitely would order from ABT again!
Marcy M. - Plymouth, MN
May 16, 2023