THE OFFICIAL BLOG OF ABT
Ryder is Abt's Carrier of the Year 2024!
It's time to announce 2024's Carrier of the Year award! Chicagoland customers are used to seeing Abt's own trucks making deliveries. But if you live on the other side of the country and order from Abt, our Logistics department partners with carriers like Ryder to ship to you. We team up to make sure that your order arrives both quickly and safely with Abt-quality service. Abt only works with carriers that both share our values and put our customers above all else, and that's why we're happy to say that our carrying partner Ryder has won the 2024 Carrier of the Year award. With this award, we're celebrating the partnership that helps satisfy so many Abt customers. Our Logistics department wanted to truly honor a collaboration that spans the United States, so we invited Ryder to Abt to accept their award. Below are just a few of the statistics that make Ryder award-worthy.
- Ryder delivered 6,400 shipments in 2024 with a 99.97% rate of damage-free shipping.
- They have a 99.3% completion rate—the percentage of time a delivery is made with zero issues.
- Ryder has 100% Abt-aligned values.
While damage-free shipping and an impressive completion rate are worth awards on their own, it's the Abt-aligned values that truly make Ryder stand out. Joel Eigege from Ryder summed it up well: "We take care of our people, our people take care of the customer, and the business takes care of itself." Taking care of the customer is something that both Abt and Ryder are passionate about. That follows one of Abt's key tenets: "The answer is always yes to any reasonable request." Jeff Bishop from Ryder agreed, noting that "Abt makes Ryder better with a partnership that continues to evolve." And Ryder is just as hands-on and responsive with their business as we are—if something is wrong, they'll work to make it right in the same way Abt does. You'll get Abt-level service even if you live in Miami, Arizona, or New England. It's just part of why we've given them our Carrier of the Year award.
Congratulations to our friends at Ryder, especially Joel Eigege, Jeff Bishop, Brian Jackson and Adam Jury!
The team from Ryder wasn't the only group celebrating at the ceremony, either. Members of Abt's own Logistics team received awards as well. Congratulations to Nancy Rivera, Patrick Quinn, Cassandra Madar, Julio Hernandez and Isabel Gonzalez! It's because of their hard work that we're able to dependably deliver appliances, electronics and everything Abt all across the country.
Check out our photo of the entire Abt Logistics team at the award ceremony below! And if you have questions about Abt's shipping and delivery, explore your options and common FAQs or call us at 800-860-3577.