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Appliance Delivery & Installation
Make Sure You're Prepared For Your Next Delivery
Preparing for your Abt Delivery
Preparation Steps for the Day of Delivery
- You'll receive a confirmation call or text on the morning of your scheduled delivery, as well as a call 30 minutes before arrival. You'll know we're on the way!
- An adult 18 years of age or older must be present to accept delivery.
- Depending upon what was ordered and whether you need it installed, we could be in your home for several hours; please be prepared. Our drivers will require secure parking throughout the delivery.
- Please keep your pets in a secure and safe place. Our employees will be entering and exiting your home often as we move and install heavy appliances.
- Please clear a complete pathway between your door and the location where the product will be placed or installed. That could mean emptying cabinets near a dishwasher installation area and clearing snow from the driveway.
- Once your product is unboxed, inspect for any damage. If you find any, note it and ask the drivers any questions you might have.
A Day In The Life of an Abt Installer/Delivery Driver
1 year ago
Preparing For Your Abt Delivery
1 year ago
Out of State Delivery
Preparation Steps for the Day of Delivery
- Make sure that Abt Electronics has your up-to-date contact information, including your correct address and phone number.
- Be ready for the freight company to contact you once your item(s) are delivered to the local delivery terminal. From here, you'll be able to arrange a delivery date. It's best to choose a day that you or another responsible adult will be able to receive your item in person.
- On the day of delivery, verify that you have received all the items from your invoice. Inspect the packaging and notate the delivery receipt of any indiscretions such as indentations, rips or tears.
- If you're not present for your delivery or find hidden damage within the box, contact your Abt salesperson immediately within 48 hours of delivery at 847-860-3577 or email [email protected]
- Inspect the item for any visible damage and note on the delivery receipt.
- Your delivery will be made to the threshold of your home. Stairs are not included.
- This delivery type is available Monday - Friday. Threshold services include the following: Delivery to the first dry and secure area, (garage or front door). It does not include unboxing, any removal of debris, or installation. If there are stairs leading into your home or if an elevator is required, please contact customer service for a quote.
Refrigerator Delivery
What you’ll need:
- All required installation parts will be included with your installation purchase
- 110V grounded 3-prong electrical outlet must be within reach of the power cord
- Icemaker or ice and water dispenser connections: A working shut-off valve must be corrosion-free and accessible
Preparation Steps:
- Measure the delivery path. Check needed dimensions carefully to ensure proper fit. See our How to Measure for Your New Appliances Guide
- Empty your old refrigerator*
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*If you paid for recycling, existing appliances must be disconnected prior to delivery. If you purchased installation, Abt will disconnect the existing appliances.
Things To Know Before Your Abt Delivery: Refrigerator
Dishwasher Delivery
What you’ll need:
- All required installation parts will be included with your installation purchase
- A water supply line with shut-off valve must be located under the sink or behind the dishwasher
- An electrical outlet must be within reach of the power cord
Preparation Steps:
- Measure the delivery path. See our How to Measure for Your New Appliances Guide
- Measure the cabinet opening. Check needed dimensions carefully to ensure proper fit. See our How to Measure for Your New Dishwasher Guide
- Empty your old dishwasher*
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*If you paid for recycling, existing appliances must be disconnected prior to delivery. If you purchased installation, Abt will disconnect the existing appliances.
Things To Know Before Your Abt Delivery: Dishwasher
Washer Delivery
What you’ll need:
- All required installation parts will be included with your installation purchase
- 110V grounded 3-prong electrical outlet must be within reach of the power cord
- Water valves (hot and cold hookups) must be corrosion free and accessible
Preparation Steps:
- Measure the delivery path. Check needed dimensions carefully to ensure proper fit. See our How to Measure for Your New Appliances Guide
- Existing washer must be empty with no standing water prior to delivery*
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*If you paid for recycling, existing appliances must be disconnected prior to delivery. If you purchased installation, Abt will disconnect the existing appliances.
Things To Know Before Your Abt Delivery: Washer & Dryer
Dryer Delivery
Gas Heated Dryers:
- All required installation parts will be included with your installation purchase
- A natural gas supply line (no propane hookups) with shut-off valve must be located directly behind the appliance
- 110V grounded 3-prong electrical outlet must be within reach of the power cord
Electric Heated Dryers:
- All required installation parts will be included with your installation purchase
- An appropriate 240V working outlet must be available at time of delivery and within reach of the power cord
Preparation Steps:
- Existing dryer must be empty*
- Existing dryer should not be in use for at least 2 hours prior to delivery
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*If you paid for recycling, existing appliances must be disconnected prior to delivery. If you purchased installation, Abt will disconnect the existing appliances.
Things To Know Before Your Abt Delivery: Washer & Dryer
Range Delivery
What you’ll need (Gas Heated Range):
- All required installation parts will be included with your installation purchase
- A natural gas supply line (no propane hookups) with shut-off valve must be located directly behind the appliance
- 110V grounded 3-prong electrical outlet must be within reach of the power cord and in working condition
What you’ll need (Electric Heated Range):
- All required installation parts will be included with your installation purchase
- An appropriate 240V working outlet must be available at time of delivery and within reach of the power cord
Preparation Steps:
- Measure the delivery path. See our How to Measure for Your New Appliances Guide
- Empty your old range*
- Existing range should not be in use for at least 2 hours prior to delivery
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*If you paid for recycling, existing appliances must be disconnected prior to delivery. If you purchased installation, Abt will disconnect the existing appliances.
Over-The-Range Microwave / Microhood Delivery
What you’ll need:
- 110V grounded 3-prong electrical outlet must be within reach of the power cord
Preparation Steps:
- Make sure your old microwave is empty*
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*If you paid for recycling, existing appliances must be disconnected prior to delivery. If you purchased installation, Abt will disconnect the existing appliances.