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Webcollage Helps Abt Electronics Build On Its Legendary Reputation For Customer Service

"The House That Service Built" Improves Customer Service on the Web By Offering Customers Enhanced Online Product Content

NEW YORK, NY and CHICAGO, IL — June 18, 2007 — WebCollage, a leading provider of Web content integration solutions for manufacturers and their channel partners, has announced that it is working with Chicago-based retailer Abt Electronics to deliver enhanced online product content to shoppers at Abt.com. WebCollage—s turnkey Web content integration solution allows Abt Electronics, the largest single-store electronics and appliance dealer in the United States, to provide its customers with complete, up-to-date product content and manufacturer showcases that highlight major branded products, provide educational content and offer product selection advice. By providing this information, Abt is able to improve its customers' online shopping experiences and reinforce its 71-year commitment to unparalleled customer service.

Abt Electronics has thrived in a crowded marketplace by providing personal service, offering award-winning installation and repair services, maintaining competitive prices, and meeting the ever-changing needs of its customers. Abt's forward thinking and openness to change have been important drivers in the establishment and expansion of Abt's highly successful Web presence. The implementation of WebCollage-syndicated marketing content to augment and bolster this presence is yet another example of Abt's innovative approach.

WebCollage automatically streams complete, engaging marketing content to the Abt website from major manufacturers such as Sony, Microsoft, Olympus, Palm and many others. When retailers such as Abt Electronics use this content on their websites, customers are able to find the information they need to research products and are more likely to buy on their initial visit, as well as return for repeat purchases in the future.

"In developing our online presence, we've tried to integrate as many aspects of our customers' in-store experience as we can," says Jon Abt, Vice President of Abt Electronics. "The enriched product content provided by WebCollage helps our customers experience and interact with our products in a way that was formerly only possible by visiting our showroom. In fact, approximately 60 percent of our in-store shoppers visit our website first to perform product research before coming in to make a purchase."

As more shoppers turn to the Web to perform product research — wherever they ultimately purchase — retailers that have an online presence will need to do everything possible to attract and keep visitors on their websites. The compelling manufacturer product content delivered by WebCollage and seamlessly integrated into Abt Electronics' website will help Abt do just that.

"The WebCollage Solution allows Abt to leverage the large investments that their vendors have made in creating complete, compelling Web marketing content for their products by enabling Abt to dynamically integrate that content into its own website," said Jed Alpert, Vice President of Marketing for WebCollage. "Our goal is to help retailers like Abt Electronics provide customers with the most convenient shopping experience possible — placing all the information their customers need to make a purchase right there at their fingertips."

About Abt Electronics

With a 71-year history of continuous growth in a very competitive business, Abt Electronics receives more than 90 percent of its business from repeat and referred customers. Starting with three employees in a small storefront in the Logan Square area of Chicago, Abt Electronics has grown to more than 1000 employees and now occupies 29 acres in Glenview IL, a suburb of Chicago.

Founded in Chicago in 1936, Abt Electronics is the largest single-store electronics and appliance dealer in the United States. For more information, visit www.abt.com.

About WebCollage Inc

WebCollage is the leading Web content integration network for manufacturers and their channel partners — retailers, VARs and distributors. Using WebCollage's patented, turnkey solution, manufacturers can extend their Web product marketing content to all of their channel partners and address the challenge of how to optimize the selling and marketing of products via the Web. WebCollage benefits manufacturers and channel partners alike with measurable bottom-line results including higher conversion rates and larger overall order sizes.

Founded in 2000, WebCollage is a privately-held company headquartered in New York, NY, and backed by Sierra Ventures, GSI Commerce, Inc., Cedar Fund, and Gilde IT Fund. For more information, please visit: www.webcollage.com or call 1.212.563.2112.

What Our Customers Say About Us

I was truly impressed with how quickly my order was filled and sent out. Great prices and fast shipping will have me coming back. Thanks!
Josh W. - Mead, WA
May 19, 2023
Free shipping, excellent delivery service, and the price on the product was very competitive. Sales rep was very helpful and pleasant to deal with. What more can you ask.
Lawrence G. - Ellison Bay, WI
May 19, 2023
The ABT Team, They came, delivered, setup & remove the old unit & box and were very Proffesional, Courteous & fast. I look forward to doing more business with ABT. Thank You...
Leo D. - Chicago, IL
May 11, 2023
Easy to order. Support if you need it. Good communication on delivery.
Barbara B. - Little Elm, TX
May 15, 2023
My experience with ABT was great! You were the only place that I contacted that had the range in stock. It was delivered a week before the expected date.
Darryl W. - Saint Clair Shores, MI
May 15, 2023
Excellent service. The follow up and being on time was perfect. The install went well
Daniel A. - Miami, IL
May 19, 2023
I've been a costumer since 1995, I've had no problems.
Ross P. - River Grove, IL
May 19, 2023
Great service! My shipment arrived right on time. Our delivery agent was fantastic. I would give ABT more stars if I could!
Theresa W. - Summerville, SC
May 16, 2023
Answered my call promptly and helped with all my questions. Order was delivered on time and we are very happy with our new microwave. Definitely would order from ABT again!
Marcy M. - Plymouth, MN
May 16, 2023