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Twice Magazine Names Abt Electronics Best Independent Retailer

Abt Voted #1 In TWICE Magazine's
"Retail Excellence Awards" Competition

GLENVIEW, IL, OCTOBER 25, 2004 — Abt Electronics & Appliances, a leading independent consumer electronics and appliance retailer announced today that TWICE Magazine selected Abt Electronics as the "Best Independent Retailer."

In its first-ever "TWICE Retail Excellence Awards" competition, TWICE Magazine readers were asked to base their votes on several performance categories including merchandising excellence, store design, customer service, market share, industry contributions and overall retail innovation. This award recognizes Abt Electronics with a distinguished group of retailers including Best Buy and Dell Computers who won awards in separate categories.

"Our focus on making the customer experience an exceptional one comes from our ability to provide unparalleled customer service, expert sales advice, competitive prices, hassle-free returns and free shipping — whether shopping in our store or on-line," stated Michael Abt, President. "Today's customers want more in terms of service, value and expertise — and we give them this everyday".

This is the third award that Abt Electronics has won from TWICE Magazine. In 2001 and 2003 Abt Electronics won the TWICE Magazine Retailer of the Year Award.


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