AppleCare Products

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All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+.

Because Apple makes the hardware, the operating system, and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

Plan Benefits

• One stop technical supportBecause Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
  • Direct access to Apple experts
  • Global repair coverage
  • Onsite repair for desktop computers: Request that a technician come to your work site1
  • Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider
• Apple hardware coverageThe AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.
  • What's covered - Mac
  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule
  • MacBook Air SuperDrive (for MacBook Air and Mac mini only)
  • Apple display purchased with your Mac
  • What's covered - Apple display
  • Your Apple display
  • Built-in camera, mic, and speakers
  • Included power cord
• Software support includedWhether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.
  • Mac support
  • Using the OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks
  • Apple display support
  • Connecting to your Mac
  • Using audio
  • Video chatting
• Automatically RegisteredWhen you purchase the AppleCare Protection Plan together with Apple Hardware at the same time, you'll be automatically registered in the plan.