How To Prepare for an Abt Delivery
So, you've found the perfect refrigerator, TV, computer or mattress on abt.com. But you're a little hesitant ... how is this product going to get to me? That's where we come in. Whether you order your products in-store or online, there are teams (plural, teams) that are dedicated to making sure that your Abt delivery or Abt delivery and installation process goes as smoothly as possible. That counts for local shoppers and nationwide shoppers alike. You can breathe deeply and know that nearly everything we sell can be shipped across the country. If you're shopping online from outside our local delivery radius, you'll know your limitations by entering your zip code. Once your zip code is entered, our entire website will adjust to your location.
Preparing for Local Delivery
If you're having something delivered within 100 miles of Abt's headquarters, you're in our local delivery range. That means our in-house experts can take care of all of your Abt delivery and installation needs. But investing in an appliance, TV or anything you buy from Abt can feel big, so it's important to nail down what you should do ahead of time. Check out our video below that gives you step-by-step instructions to prep for your local Abt delivery and installation.
If you're preparing for your local delivery, you'll need to know a few facts and take a few steps:
- On the morning of your scheduled delivery day, you'll receive a confirmation call or text. We'll call you about 30 minutes before we arrive to let you know that we're on the way as well.
- Plan accordingly: An adult 18 years or older must be present to accept the Abt delivery.
- Depending upon what you've ordered, it could require in-depth installation and we may need to be in your home for several hours.
- Our drivers will require parking throughout the length of the Abt delivery and installation; please secure parking for us!
- Please keep your pets safe and secure, as our specialists will be walking in and out of your home often to move and install your new appliances.
- Please clear a path between a point of entry and where we'll be placing or installing your new product(s). You may also need to empty cabinets near a dishwasher installation spot or clear snow from a driveway so that your Abt delivery and installation process goes smoothly.
- Once your product is unwrapped and unboxed, inspect it for any damage. If you find any damage, take note of it and alert the drivers as well.
These are instructions for classic appliance delivery, but they apply to many other Abt products as well. No matter what you order for Abt delivery and installation, you'll need to clear a way for our installers to walk through. Don't forget to keep your pets safely secured and plan for an adult to be home as well. Whether we're installing in-ceiling speakers, a brand-new television, setting up a new mattress or arranging furniture in your living room, we ask that you take all of the above steps.
Preparing for an Out-of-State National Shipment
If you live outside of our local delivery radius (some of which reaches into nearby states like Wisconsin and Indiana), you may have a few more questions. If it's not Abt's in-house delivery specialists coming to the door, what should I expect? There's no need to worry about the quality of service you'll receive, though; Abt partners with trusted freight services and delivery specialists that bring your purchases right to your home. We'll walk you through the process in the video and steps below. This video depicts one of the classic ways you can receive an Abt national delivery—to the threshold of your home's entrance.
When preparing for your national out-of-state Abt shipment, you'll need to keep the following in mind:
- Make sure that Abt has your current contact information in case we need to reach you in a pinch, including your address and phone number.
- Be prepared for the freight company to contact you when your item(s) are delivered to the local delivery terminal. From here, you can arrange a delivery date. When choosing a delivery date, keep in mind that you'll need an adult at least 18 years of age or older to receive your item.
- On the day that your product is delivered, make sure that you've received every item ordered, including accessories. Be sure to notate the delivery receipt of any indiscretions like indentations or tears as well.
- If you're not home for your Abt delivery and/or find hidden damage once you open the box, make sure you contact your Abt salesperson as quickly as possible. Reach out within 48 hours of your delivery to 847-860-3577 or email [email protected].
- Double-check the product for any visible damage and notate it on the receipt.
- With regular delivery, your product will be delivered to the threshold of your home. Stairs are not included, though upgrades with White Glove delivery are available.
- Note: Delivery is available Monday through Friday. Threshold services include delivery to the first dry, secure area, such as a garage or front door. Unboxing, debris removal and installation are not included in basic delivery. If there are stairs that lead into your home or an elevator is required, contact Abt's customer service for a quote.
When it comes to where Abt's trusted delivery specialists will drop off your ordered products, the threshold is the default choice, but you do have options that bring your appliances and electronics into your household. Consider White Glove delivery, which includes delivery into your room of choice, as well as unboxing, setting the unit in place and removal of packaging. For an additional fee, our partners may be able to haul away an old appliance or even install the unit itself. To learn more about all that our nationwide partners can do and set up your own delivery, check out our page on shipping and delivery. Our logistics team is second to none, and we're happy to help get you closer to your dream home.
Same Day Delivery: Free, Fast & Easy
Finally, there's the easiest way to get Abt delivery. Select products can be same-day delivered to your home when you purchase an order above $50 before 12 p.m. They'll arrive at your door quickly. While this method won't work for a massive TV or a refrigerator, if you're hoping to gift someone an iPad or need new vacuum bags, check our site. If the product is in stock, you'll see just how quickly you can get it delivered to you with either same-day or next-day delivery—for free. Learn more with the video below or explore our in-depth explanation on same-day delivery.
This option is all about getting your product in your hands ASAP, so it doesn't include in-home delivery or installation. And Abt can compete with the best of them, bringing you what you need when you need it. To find out if you're within our same-day or next-day shipping area, give our website your zip code. We service residential addresses within 40 miles of our store.
With the massive collection of items that our store stocks, not all deliveries are going to be the same. If you have questions about your next Abt delivery and installation, come to the experts and call 800-860-3577 to speak to our specialists. Whether you live down the block or on the other side of the country, we'll make sure you get the kind of service that Abt has been striving for since we first opened our doors back in 1936. Below, we've got some frequently asked questions about local and national Abt delivery and installation.
