Segway MUXI Pro Cargo Electric Bike in Anthracite - AA000396
- 750W Power System
- 28mph Max Speed
- 20 x 3.0 in Multi-Surface Tires
- Hydraulic Front And Rear Disc Brakes
- 15.3Ah Battery
- Class 1, 2, Or 3 E-Bike
- 418lbs Max Load
- Up To 73-Mile Range
- Integrated Front And Rear Lights
- Anthracite Finish
Segway MUXI Pro Cargo Step-Through Electric Bike in Anthracite
Choose an electric bike for fun, easy riding with the Segway MUXI Pro electric bike. This cargo-focused step-through model is made to help you move from place to place in comfort and with everything you need, whether that's a briefcase, backpack or just outdoor picnic must-haves. Electric bikes have long been a favorite of anyone who needs boosted speed, but the Segway MUXI Pro is more of an everyday option with a smooth ride anyone will love. Hop on this for your morning commute, afternoon shopping or a workout. Don't worry about running out of power, either. The masterful electric bike can go for 73 miles at a time and can carry 418 pounds2 at the seat; if you upgrade the included rack, carrying your must-haves across town will be easy … especially once you kick the electric bke into high gear. Class 1 and Class 2 modes reach 20 mph, while Class 3 and Hybrid Mode support pedal assist up to 28 mph where permitted.1
Powerful Motor, Three Ride Modes & Smart Pedaling
Segway has crafted everything from scooters for kids to mighty electric bikes, but the Segway MUXI Pro electric bike takes a different tack than the competition with intelligent, responsive adjustments. There's a lot more than pedal assist here, like the quiet 750 W direct drive motor, 171 WH battery and 80 NM of torque. The bike adjusts for a comfortable ride, whether you're going up (or down) a hill, moving between different terrain types or automatically shifting gears. Meanwhile, Hill Descent Control helps you stay safe as you head downhill. With the smart additions built into the simple action of starting, pedaling and moving, the Segway MUXI Pro e-bike is made to keep you safe and in control.
Stay Connected & In Command
The Segway MUXI Pro electric bike makes riding an e-bike fun, and you're in total command of it whether you're on or off the road thanks to true connectivity. You can view its location from your smartphone to make sure it's right where you left it. Keep in mind that a lock is always a good idea, though a determined thief can cut through even the strongest one, so hide your e-bike out of sight. Even better is the water-resistant TFT command center. The easy-to-see screen sits between the handlebars on the Segway MUXI Pro and shows you metrics like the battery life and assist level. Order your Segway MUXI Pro online for quick delivery, or reach out to our team of experts at 800-860-3577 if you have questions. To learn more, read our electric bike buying guide.
Key Features
750 W Direct-Drive Motor and 80 Nm Torque
The 750 W direct-drive system gives this Segway electric bike up to 80 Nm of torque for responsive assistance on commutes, loaded trips and changing terrain. The motor also works with the intelligent ride system to coordinate traction, hill control, energy recovery and adaptive power delivery.
Traction Control and Hill Assistance
Traction Control System watches for differences in wheel speed and responds to slip by adjusting motor output or briefly braking the affected wheel. Hill Descent Control uses motor braking to moderate downhill speed and reduce dependence on the brake levers, while Hill Start Assist holds the eBike against rollback until the rider is ready to move.
Kinetic Energy Recovery and Adaptive Power
Kinetic Energy Recovery turns braking energy into stored battery power, helping extend range while reducing brake-pad wear. Adaptive Power uses Algorithm 2.0 to continuously regulate assistance around rider input and current conditions, delivering support without fixed steps between power levels.
Electronic Auto Shifting and Three Ride Modes
Electronic auto shifting selects an appropriate starting gear for smoother pullaways, then uses the built-in gyroscope and cadence sensors to adjust gearing for comfortable climbing. Riders can set a preferred cadence in the Segway Mobility App and choose Casual, Standard or Sport mode to match the pace of the ride.
Up to 73 Miles and Flexible Speed Modes
The 48V battery stores 717 Wh of energy and supports a maximum range of up to 73 miles, with an approximate 7-hour charging time. Its electric bike class options include 20 mph Class 1 and Class 2 modes, plus Class 3 and Hybrid Mode pedal assist up to 28 mph where permitted; Hybrid Mode also provides throttle operation to 20 mph.1
Water-Resistant TFT Command Center
The high-resolution TFT automatically changes screen brightness to remain readable as light conditions shift. It keeps ride metrics, remaining battery range and assist level in view while also supporting Bluetooth-connected call notices and navigation.
Segway Mobility App and Connected Security
The Segway Mobility App provides charge checks, remote unlock, sharing, lost mode, user settings and ride-mode controls. AirLock and Apple Find My add convenient access and location tools, while GPS tracking and cloud binding are available with subscriptions.3 Automatic software upgrades help keep connected functions current.
Utility-Ready Comfort and Cargo Capacity
A 70 mm front suspension fork and 20 in x 3.0 in tires help smooth rough surfaces and provide a stable footprint. Hydraulic front and rear disc brakes use 180 mm rotors for controlled stopping, while the rear rack supports up to 121 lb. Front and middle baskets, a Xiro Dropper Post and Rearview Radar let riders customize the MUXI Pro around commuting and cargo needs.4
Features
- 750 W Direct-Drive Motor and 80 Nm Torque
Delivers responsive assistance for commuting, climbing and carrying cargo. - Up to 73-Mile Range
The 717 Wh battery supports longer rides between charges. - Class 1, Class 2, Class 3 and Hybrid Modes
Supports 20 mph operation or pedal assist up to 28 mph where permitted.1 - Traction Control System
Detects wheel slip and adjusts power or braking to promote predictable handling. - Hill Descent Control
Uses the motor to regulate downhill speed and ease demand on the disc brakes. - Hill Start Assist
Helps prevent rollback when pausing and restarting on an incline. - Kinetic Energy Recovery
Recaptures braking energy to support efficiency, range and reduced brake-pad wear. - Adaptive Power with Algorithm 2.0
Continuously adjusts motor assistance around rider input and riding conditions. - Electronic Auto Shifting
Selects a smooth starting gear and adapts gearing for comfortable uphill pedaling. - 9-Speed Segway Drivetrain
Combines a 9-speed chain and derailleur for versatile gearing. - Casual, Standard and Sport Modes
Lets riders set cadence and response preferences in the Segway Mobility App. - High-Resolution TFT Display
Automatically adjusts brightness while showing ride data, range, assist level, calls and navigation. - AirLock, Apple Find My and GPS Tracking
Adds connected access and location functions, with GPS tracking and cloud binding requiring subscriptions.3 - 70 mm Front Suspension and 20 in x 3.0 in Tires
Support comfort and stability across daily routes. - Hydraulic Disc Brakes with 180 mm Rotors
Two-piston front and rear brakes provide controlled stopping performance. - 418 lb Maximum Payload
Supports a rider plus front and rear cargo within the published load calculation.2 - IPX7 Battery and IPX5 Body
Specifies water resistance for the battery and eBike body. - 600-Lumen Lighting System
Combines a bright front light with turn indicators and a tail light. - Optional Utility Accessories
Supports customization with front and middle baskets, a Xiro Dropper Post and Rearview Radar.4
Warranty Information
- Product: 2 years from the first purchase date. Warranty repairs include parts and labor at no charge for 2 years; shipping costs are not covered.
- Battery: 2 years or 500 charging cycles, whichever comes first; the battery is designed to retain more than 70% of its original capacity during this period.
- Easily Worn Parts: 30 days, including brake pads, brake discs, chains, tires and inner tubes, saddle, pedals, spokes, reflectors, and the battery compartment cover.
Footnotes:
1 Class 3 and Hybrid Mode speeds up to 28 mph are available where permitted by law; California and New York are subject to restrictions. Users must comply with local maximum speed and age limits.
2 Maximum payload calculation: rider 120 kg + front payload 15 kg + rear payload 55 kg.
3 GPS location tracking and IoT and cloud binding require subscriptions.
4 The Xiro Dropper Post, Rearview Radar, Front Basket and Middle Basket are sold separately or optional where stated.
Safety notice: Segway recommends riders be 18 years or older. The eBike must not carry passengers or children.
Storage and transport notice: For extended storage, reduce battery charge to about 50% and recharge to 50% every 3 months. For long-distance transport, including air travel, reduce battery charge to 30% or less.
Related Guides and Articles
Frequently Asked Questions
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The maximum published range is up to 73 miles. It uses a 48V, 717 Wh battery and also features Kinetic Energy Recovery, which converts braking energy into stored battery power to help extend range and improve efficiency.
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A full charge takes approximately 7 hours with the specified 1.3 A charger. The battery also includes a battery management system.
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Class 1 and Class 2 modes reach up to 20 mph. Class 3 supports pedal assist up to 28 mph, while Hybrid Mode provides throttle operation up to 20 mph and pedal assist up to 28 mph. The 28 mph modes are available only where permitted by law, and riders must follow local speed and age restrictions.
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The maximum payload is 418 lbs, based on a rider up to 265 lbs plus up to 33 lbs of front cargo and 121 lbs on the rear rack. Riders should remain within each published load limit as well as the total payload limit.
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Connected features include AirLock, Apple Find My, automatic software upgrades, and the Segway Mobility App. The app supports charge-state checks, remote unlock, sharing, lost mode, user settings, and ride-mode controls. GPS location tracking and IoT and cloud binding require subscriptions.

